Barista

Sheraton Pittsburgh Hotel at Station Square; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company seeks an entry-level position providing quality customer service in a dynamic hospitality environment. Responsibilities include assisting guests with their needs and ensuring a clean, organized workspace. The role requires flexibility in schedule and a strong customer-first attitude.

Benefits

Comprehensive insurance through Local 57

Hourly Pension

Paid time off

Room Discounts

Daily Employee Meals

Qualifications

• Excellent communication and customer service skills.
• Maintain regular and consistent attendance.

Responsibilities

• Deliver legendary customer service to all customers.
• Maintain a clean and organized workspace.
• Follow operational policies for safety and security.

Skills

Communication

Customer Service

Job description

Job Summary

Providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable environment.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety, and sanitation guidelines for all products.
• Maintains regular and punctual attendance.

Knowledge, Skills & Abilities

• No previous experience required.
• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security.
• Excellent communication and customer service skills.

Physical Demands

• Position requires standing and walking for long periods of time and performing physical duties including lifting.
• Occasional twisting, bending, stooping and reaching.
• Frequent talking, hearing, seeing, and smiling.

Benefits

• Comprehensive insurance through Local 57
• Hourly Pension
• Paid time off
• Room Discounts
• Daily Employee Meals

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Driftwood Hospitality