Barista

30th Street Station | Pret A Manger; Philadelphia (Philadelphia County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Mystery Shopper bonus

Tips

Paid Time Off

Free breakfast and lunch

Health, Dental and Vision Benefits

401K retirement plan

Transit program

Pet Insurance

Job summary

Pret A Manger in Philadelphia is seeking a passionate Barista to join our team. You’ll craft consistently excellent drinks, engage with guests, and bring warmth that defines Pret Buzz. This role goes beyond making coffee, as you’ll coach teammates on our Barista Prepared Drinks program.

If you love fast-paced environments, great coffee, and delivering delightful guest experiences, we’d love to meet you. Expect competitive hourly pay, tips, and a mystery shopper bonus as part of our rewards.

Qualifications

• 1 year of Barista experience or equivalent.
• Proficiency in espresso-based drinks and basic latte art.
• Strong teamwork and communication skills.
• Reliability and punctuality; ability to stand for extended periods.

Responsibilities

• Coach and train team members on Barista Prepared Drinks and standards.
• Deliver drinks within 60 seconds; communicate delays.
• Maintain Barista Prepared Drinks counter, equipment, and cleanliness.

Skills

Espresso drinks

Team player

Customer service

Reliability

NYC Food Handlers Card

Job description

Job Title: Barista

Pay: $17.00 per hour + Mystery Shopper Bonus + Tips

About the Company

We’reproud makers of delicious food, organiccoffeeandbig ideasacross 750+ shops in 20+ countries.Whetheryou’remaking our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together,we’redoing the right thing and growing fast –it’san exciting team to hop on board!

About the Role

Pret A Manger is looking for a passionate and skilled Barista to join our team.You'llbe the heart of our coffee experience, crafting consistently excellent drinks, creating genuine moments of connection with guests, and bringing the energy and warmth that defines Pret Buzz. This is more than a barista role:you'llbe a coach andstandard-setterfor your team, helping train and develop fellow team members on Pret's Barista Prepared Drinks program. If you love great coffee, fast-paced environments, and making people's days a little better,we'dlove to meet you.

Key Responsibilities

• To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards
• Deliver drinks within the 60-second service standard, communicating proactively when delays occur
• To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate
• To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate
• To ensure all hot drinks training material is available and up to date
• To follow Pret’s dress code and be immaculately presented,wearing the correct uniform at all times

Amazing Service: Creating Pret Buzz

• To positively engage withguestsand the teamwith eye contact and a smile
• To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible
• To ‘wow’ customers with latte art

Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge

• To make all Barista Prepared Drinks to Pret standards
• Role model coffee knowledge and tomaintainan understanding about Pret’s Barista Prepared Drinks and standards

Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance

• Tomaintainthe Barista Prepared Drinks equipment, Baristaboxand daily & weekly checks to Pret standards
• To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go
• To carry out log checks, thermometercalibrationand dribble tests in line with Pret standards
• To manage the waste levels of Barista Prepared Drinks ingredients
• To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by yourManager
• Support with keeping shelves restocked and looking picture perfect throughout the day

Growing Sales: Maximizing Barista Prepared Drinks sales

• To have a weekly sales target and share this with the team
• To know your shop Barista Prepared Drinks sales versus total sales and the mix
• To recognize regular customers withappropriate volumeof drinks via Joy of Pret

Required Experience

• Barista: 1 year (Required)
• Proficiencyinespresso baseddrinks
• A team-oriented approach, you respect and support the restaurant’s success
• Excellent communication skills
• A desire to create exceptional employee & guest experiences
• Reliability and punctuality
• NYC Food Handlers Card (Preferred)
• Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations
• The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may beaccomplishedwith or without reasonable accommodations.

Benefits

• Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour)
• Tips when Good Service is Provided
• Paid Time Off
• Free breakfast and lunch when working – including generous discounts whenyou’renot
• Health, Dental and Vision Benefits (Available for Full-Time Employees)
• 401K retirement plan (Available for Full-Time Employees)
• Child Bonding Leave
• The Pret Academy, which supports the training and development for our wonderful people
• A friendly, fun, and fast paced environment with passionate teams to work with
• Transit program,FSAand HSAs available
• Pet Insurance

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