Barista

OTG Exp; Orlando (FL); Sur place; USD 21 000 - 29 000; Plein temps

Résumé du poste

OTG is seeking a Barista at the MCO location to craft beverages and deliver exceptional guest experiences. You will follow OTG standards, operate the POS system, and maintain a clean, inviting service area. Enjoy a dynamic team environment within a high-traffic airport setting.

Responsibilities include beverage preparation, guest assistance, and contributing to a positive, efficient operation while adhering to safety and cleanliness guidelines.

Qualifications

• Hospitable and customer-service oriented.
• Ability to lift up to 35 lbs.
• Familiarity with espresso/coffee machines and kitchen equipment.
• Able to stand for extended periods, move quickly, and be mobile.
• Proficient with computers and processing payments through POS systems.
• Willingness to work varied hours, nights, weekends and holidays.

Responsabilités

• Craft high-quality beverages following OTG specifications.
• Provide hospitality and exceptional guest experiences.
• Assist guests with OTG ordering and payment system.
• Maintain clean, inviting service stations and restock as needed.
• Participate in training and team meetings as required.
• Inform leadership of inventory and equipment issues and ensure safety protocols.

Connaissances

Hospitable

Customer service

Weight lifting

Espresso machines

Mobility & standing

POS systems

Flexible hours

Description du poste

Job Title: Barista

Location: MCO

Compensation: $18.00

Reports to: Manager

Who We Are

On the Go has elevated the dining and retail experience for travelers by bringing together worldclass hospitality, award winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers.Onthe Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.

How We Do Business

How we work is just as meaningful aswhatweaccomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.

Why This Job Is a Big Deal!

The OTGBarista will be responsible for crafting high-quality beverages, providing excellent customer service to OTG guests, and maintaining a clean and inviting atmosphere. You will work closely with customers to ensure their satisfaction and contribute to a positive team environment

In This Role, You Will:

• Follow OTG steps of service and standard operating procedures
• Prepare coffee and beverages per OTG specifications
• Provide hospitality and exceptional experiences to OTG guests
• Walk guests through the OTG ordering and payment system, as needed
• Provide suggestions based on guest preferences and/or dietary restrictions/allergies, reply to guest questions and concerns
• Follow the OTG cash handling and cash register policies as needed
• Maintain cleanliness in service stations
• Participate in training sessions and team meetings as required
• Obtain high level coffee and beverage knowledge to elevate the guest experience and skills
• Sample coffee and tea offerings every shift to ensure quality and improve product knowledge
• Restock and maintain food, beverage, and merchandise displays
• Assist team members as needed
• Inform MOD on guest complaints/feedback/inquiries
• Inform leadership team of low inventory and equipment issues
• Adhere to safety and food handling procedures
• Adherence to local, state, and federal health and sanitation laws
• Perform additional tasks requested by the OTG leadership team

Qualifications/Criteria:

• Hospitable, customer service-oriented
• Able to lift 35 lbs. in weight
• Familiarity with espresso/coffee machinesand kitchen equipment
• Ability to be mobile and able to stand for extended periods, stoop, kneel, and crouch
• Must be proficient with computers, processing payment information through the POS system
• Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions

Equal Opportunity Employer

We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.