Barista

Omaha Marriott Downtown At The Capitol District; Omaha (NE); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free meal every shift

Room discounts at Marriott properties

Paid time off

Medical, dental, and vision insurance

401k with employer match

Job summary

Omaha Marriott Downtown At The Capitol District is looking for a dedicated Barista to join their team. In this role, you will be responsible for crafting quality beverages and providing excellent service to guests, contributing to their exceptional hospitality experience.

The ideal candidate should have previous customer service experience and the ability to work a varied schedule. A wide range of benefits is offered, including meal discounts, room discounts at various properties, and medical insurance after 30 days.

Qualifications

• Previous hospitality, barista, cashiering, or customer service experience preferred.
• Ability to effectively resolve conflict situations.
• Ability to read and speak English sufficient to understand menus.

Responsibilities

• Provide quality beverages consistently for all customers.
• Maintain condition and cleanliness of work area.
• Ascertain guest satisfaction and negotiate accommodations.

Skills

Customer service

Basic mathematical skills

Conflict resolution

Job description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capital District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Barista you’ll be at the heart of our guests’ mornings, crafting quality beverages, providing warm and attentive service, and creating a welcoming atmosphere that starts their day off right.

What you will be doing:

• Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard.
• Maintain condition and cleanliness of work area.
• Follow standards for merchandising, stocking, rotating, and storing all products.
• Ascertain guest satisfaction; in the event of dissatisfaction, tactfully negotiate an accommodation.
• Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management.
• Balance house bank at the end of the shift.
• Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards.

What we are looking for:

• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
• Previous hospitality, barista, cashiering or customer service experience is preferred.
• Must be able to learn all menu items and up-selling techniques.
• Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges.
• Ability to effectively resolve conflict situations, such as inaccurate check total.
• Ability to read and speak English sufficient to understand menus and special promotions and communicate with guests.
• Ability to operate keyboard and Point of Sale procedures to handle cashier functions.

What's in it for you?

• A free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts and Marriott-branded properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• Two for one movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another while maintaining your service with the company.
• Early wage access.
• Paid time off.
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match.
• And more!

The Omaha Marriott Downtown is an equal opportunity employer.