The Barista is responsible for providing friendly, efficient customer service while preparing and serving high-quality coffee, espresso beverages, and other food and beverage items. This position helps maintain a clean, organized, and welcoming café environment.
Key Responsibilities
- Greet guests and provide friendly, professional customer service.
- Prepare coffee, espresso drinks, teas, and other beverages according to established recipes and standards.
- Take guest orders and accurately operate the point-of-sale (POS) system.
- Handle cash and credit card transactions according to cash-handling procedures.
- Prepare and serve food items as needed.
- Maintain cleanliness and organization of the café, counters, equipment, and guest areas.
- Restock cups, lids, syrups, ingredients, food items, and other supplies throughout the shift.
- Follow proper food safety, sanitation, and health procedures.
- Monitor product quality and communicate low inventory or equipment concerns to management.
- Assist with opening and closing duties as assigned.
- Work collaboratively with team members to provide fast and efficient service.
- Follow all company policies, procedures, and safety standards.
Qualifications
- Previous barista, café, restaurant, or customer service experience preferred but not required.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment.
- Ability to stand for extended periods and perform repetitive tasks.
- Dependable, punctual, and able to work effectively as part of a team.
- Willingness to learn proper beverage preparation and food safety procedures.