Barista

PJ's Coffee of Katy at Grand Morton; Katy (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the coffee sector is seeking a passionate barista to join their dynamic team. This role involves crafting exceptional beverages and food items while fostering a welcoming environment for customers and colleagues alike. As a barista, you will be trained in the art of coffee making, ensuring that every cup served meets the highest standards. With a focus on customer service and teamwork, you will play a vital role in enhancing the overall experience for patrons. If you have a friendly demeanor and a desire to learn, this opportunity is perfect for you to grow in a supportive and vibrant setting.

Benefits

Ongoing Management and Leadership Training

Employee Retail and Shift Discounts

Prize Opportunities through National Contests

Local, Regional, and National Awards and Recognition

Qualifications

• Outgoing personality and exceptional communication skills are essential.
• Training provided for those without barista experience.

Responsibilities

• Prepare beverages and food items to meet specifications.
• Ensure excellent customer service and store upkeep.
• Attend training sessions to enhance coffee knowledge.

Skills

Customer Service

Communication Skills

Multi-tasking

Relationship Building

Education

Barista Experience

Job description

Benefits/Perks

1. Ongoing Management and leadership training opportunities
2. Employee retail and shift discounts
3. Prize opportunities through national contests
4. Local, regional, and national awards and recognition

About PJ's Coffee

Phyllis Jordan, a pioneer in the coffee industry, founded PJ’s Coffee of New Orleans in 1978. In 2008, the company was purchased by New Orleans natives and brothers, Paul, Steven, and Scott Ballard. PJ’s Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast pastries. With more than 145 operating stores, including four international locations, PJ’s Coffee continues to grow in the U.S. and abroad.

Job Summary

The barista is responsible for being the master craftsman of all beverage and food items offered by PJ’s Coffee. They are responsible for developing a positive environment for both customers and fellow staff members, while providing consistently fast, efficient, and friendly service. The barista must exude impeccable customer service qualities, product knowledge, and education, encouraging safe work practices, and a demonstrated commitment to the core values and principles of PJ’s Coffee.

Responsibilities

1. Present a positive image of PJ's to customers and coworkers.
2. Proactively suggest new beverages, drink enhancements, snacks, and pastries to improve the overall experience and knowledge of customers.
3. Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
4. Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store.
5. Follow cash handling procedures accurately.
6. Ensure the interior and exterior of the store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels.
7. Alert management to operational needs, equipment failure, and necessary improvements.
8. Enforce and abide by company policies, procedures, and safety rules.
9. Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations.

Qualifications

1. Barista experience is Ok, but not required! You will be trained in the PJ’s ways of serving the best cup of coffee in town!
2. Outgoing and engaging personality.
3. Exceptional communication and relationship-building skills.
4. Ability to multi-task and work in a fast-paced, team environment.
5. Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary).

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PJ's Coffee.