Barista

Birdies & Lattes; Edison (NJ); On-site; USD 17,000 - 25,000; Full time

Job summary

Birdies & Lattes in Edison, NJ is seeking a friendly Barista to join our team. You will provide exceptional customer service while preparing and serving high-quality espresso beverages, teas, and other menu items made from fresh ingredients.

Responsibilities include greeting customers, taking orders, operating espresso machines and grinders, and ensuring cleanliness and organization. The role requires excellent communication, a passion for coffee culture, and the ability to work efficiently in a

Qualifications

• High school diploma or equivalent preferred.
• Previous experience as a barista is preferred.
• Basic understanding of food service hygiene and sanitation practices.
• Strong attention to detail and organizational skills.
• Effective communication and teamwork skills.
• Willingness to learn and follow instructions.

Responsibilities

• Greeting customers with excellent customer service and taking orders.
• Prepare and serve handcrafted espresso beverages and teas.
• Prepare and heat food items using a convection oven and maintain cleanliness.
• Provide menu knowledge and explain ingredients, nutrition, and options to customers.
• Maintain a sanitary, organized work area and adhere to safety guidelines.
• Monitor and restock ingredients and supplies as needed.
• Upsell additional items to enhance the customer experience.
• Collaborate with coworkers to ensure smooth operations and high service quality.
• Follow company policies and safety regulations.

Skills

Customer service

Communication

Teamwork

Attention to detail

Upselling

Food safety

Education

High school diploma or equivalent

Job description

We are seeking a friendly and welcoming Barista to join our team. The ideal candidate must have excellent interpersonal and communication skills, a passion for coffee culture and quality, and be knowledgeable about various roasts, beans, brewing methods, coffee profiles, in addition to fruits, vegetables, and supplements used in various menu items. As a Birdies & Lattes Barista, you are responsible for providing exceptional customer service while preparing and serving a variety of high quality hand-crafted espresso beverages, teas, and other beverages. Your duties include greeting customers with exceptional customer service, taking orders, operating espresso machines, coffee grinders, and a convection oven; ensuring the cleanliness and organization of the work area, and processing payments. You must have a friendly & welcoming demeanor, excellent communication skills, and a passion for coffee culture and high quality and consistency. Additionally, you should be able to work efficiently in a fast-paced environment, collaborate with team members, and adhere to food safety guidelines and company policies.

General Accountabilities:

• Customer Service: Greeting customers, taking orders, and ensuring customer satisfaction.
• Beverage Preparation: Building all handcrafted beverage menu items including coffee, tea, pressed juices, fruits, vegetables, and other ingredients according to recipes.
• Food Preparation: Preparing and heating food, pastries, and other ingredients & menu items according to recipes using a convection oven.
• Menu Knowledge: Providing detailed and informative service knowledge about the quality of ingredients, nutritional benefits, and menu options to customers.
• Cleanliness and Hygiene: Maintaining a clean, sanitary, and organized work area, including equipment and storage areas, and following food safety guidelines.
• Inventory Management: Monitoring and restocking ingredients and supplies as needed.
• Upselling: Suggesting additional items or upgrades to enhance the customer experience through excellent service knowledge.
• Teamwork: Collaborating with coworkers to ensure smooth operations and excellent service throughout the entire facility.
• Adherence to Policies: Following company policies and procedures, including health and safety regulations.

Job Qualifications:

• High school diploma or equivalent preferred.
• Previous experience as a barista is preferred.
• Basic understanding of food service hygiene and sanitation practices.
• Strong attention to detail and organizational skills.
• Effective communication and teamwork skills.
• Willingness to learn and follow instructions.