Barista

PJ's Coffee of the Northshore - Corporate Owned; Covington (LA); On-site; USD 12,398 - 20,664; Full time

Benefits offered by this job

Leadership training

Retail discounts

Contest prizes

Awards & recognition

Job summary

PJ’s Coffee of the Northshore - Corporate Owned is seeking a barista to craft beverages and food with precision while building a welcoming store environment. You will represent the PJ’s brand, deliver fast, friendly service, and help educate customers on coffee offerings.

Training and development are emphasized to foster growth within the company. The barista will contribute to a positive team culture, maintain store standards, and participate in ongoing learning about our products and

Qualifications

• Outgoing and engaging personality is essential.
• Exceptional communication and relationship-building skills are required.
• Ability to multi-task and work in a fast-paced, team environment.
• Ability to communicate through different channels (email, phone, project management software, conference calls) if necessary.

Responsibilities

• Present a positive image of PJ's customers and coworkers.
• Proactively suggest new beverages, snacks, and pastries to enhance the experience.
• Prepare all beverages and food to PJ’s specifications and satisfy customers.
• Ensure the store delivers excellent customer service and maintains shop upkeep.
• Follow cash handling procedures accurately.
• Maintain store sanitation and safety through daily checks and par levels.
• Alert management to equipment needs and improvements.
• Enforce company policies and safety rules.
• Attend training sessions to increase coffee knowledge and skills.

Skills

Outgoing personality

Communication skills

Multi-tasking

Cross-channel communication

Job description

Benefits/Perks

• Ongoing Management and leadership training opportunities
• Employee retail and shift discounts
• Prize opportunities through national contests
• Local, regional, and national awards and recognition

Job Summary

The barista is responsible for being the master craftsman of all beverage and food items offered by PJ’s Coffee. They are responsible for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. The barista is responsible for the reputation and integrity of the PJ’s brand and of the specific store in which they are employed. The barista must exude impeccable customer service qualities, product knowledge, and education, encouraging safe work practices, and a demonstrated commitment to the core values and principles of PJ’s Coffee. More importantly, a person in this role must be dedicated to the success of their growth within the company and enter the company with the intent to grow and move into larger roles.

Responsibilities

• Present a positive image of PJ's customers and coworkers
• Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers.
• Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
• Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store.
• Follow cash handling procedures accurately
• Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels.
• Alert management to operational needs, equipment failure, and necessary improvements that are needed
• Enforce and abide by company policies, procedures, and safety rules
• Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations

Qualifications

• Barista experience is Ok, but not required! You will be trained in the PJ’s ways of serving the best cup of coffee in town!
• Outgoing and engaging personality
• Exceptional communication and relationship-building skills
• Ability to multi-task and work in a fast-paced, team environment
• Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary)