Barista

PJ's Coffee of Tomball; Tomball (TX); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Management and leadership training

Employee retail and shift discounts

Prize opportunities through national/a

Local, regional, and national awards

Job summary

PJ’s Coffee of Tomball is looking for a friendly, energetic barista to craft beverages and foods to PJ’s standards in Tomball, TX. You’ll deliver fast, attentive service, help maintain a clean store, and contribute to a welcoming atmosphere for customers and teammates.

You’ll learn PJ’s coffee craft, participate in ongoing training, and have opportunities to grow into larger roles within the company while prioritizing teamwork, product knowledge, and customer satisfaction.

Qualifications

• Barista experience optional; training provided.
• Outgoing and engaging personality.
• Excellent communication and relationship-building skills.
• Ability to multi-task in a fast-paced, team environment.

Responsibilities

• Present a positive image of PJ's customers and coworkers
• Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers.
• Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
• Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store.
• Follow cash handling procedures accurately
• Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels.
• Alert management to operational needs, equipment failure, and necessary improvements that are needed
• Enforce and abide by company policies, procedures, and safety rules
• Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations

Skills

Barista experience

Outgoing personality

Communication skills

Multi-tasking

Team player

Job description

Benefits/Perks

• Ongoing Management and leadership training opportunities
• Employee retail and shift discounts
• Prize opportunities through national contests
• Local, regional, and national awards and recognition

Job Summary

The barista is responsible for being the master craftsman of all beverage and food items offered by PJ’s Coffee. They are responsible for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. The barista is responsible for the reputation and integrity of the PJ’s brand and of the specific store in which they are employed. The barista must exude impeccable customer service qualities, product knowledge, and education, encouraging safe work practices, and a demonstrated commitment to the core values and principles of PJ’s Coffee. More importantly, a person in this role must be dedicated to the success of their growth within the company and enter the company with the intent to grow and move into larger roles.

Responsibilities

• Present a positive image of PJ's customers and coworkers
• Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers.
• Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
• Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store.
• Follow cash handling procedures accurately
• Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels.
• Alert management to operational needs, equipment failure, and necessary improvements that are needed
• Enforce and abide by company policies, procedures, and safety rules
• Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations

Qualifications

• Barista experience is Ok, but not required! You will be trained in the PJ’s ways of serving the best cup of coffee in town!
• Outgoing and engaging personality
• Exceptional communication and relationship-building skills
• Ability to multi-task and work in a fast-paced, team environment
• Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary)