Barista

Sage Hospitality Group; Charlotte (NC); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

Fun team

Growth opportunities

Job summary

Sage Hospitality Group is hiring a Barista in Charlotte to craft delicious beverages and deliver welcoming, high-quality service in a fast-paced cafe setting.

You will work with a friendly team to keep the cafe clean and inviting, learn all aspects of the barista role, and contribute to store profitability through great guest experiences.

Qualifications

• High school education or equivalent.
• Previous customer service experience preferred.
• Excellent customer service skills required.

Responsibilities

• Develops enthusiastically satisfied customers all of the time.
• Provides quality beverages consistently for all customers.
• Maintains Quality store operations.
• Contributes to store profitability.
• Takes responsibility to learn all aspects of the barista position.

Skills

Customer service

Education

High school education or equivalent

Job description

Why us?

Now Hiring: Barista & Coffee-Making Magician

Can you turn beans into joy and remember a latte order before the customer finishes saying it? We’re looking for a cheerful barista to join our crew!

**Your daily brew-ties:

• Craft delicious coffees, teas, and other tasty drinks
• Welcome customers with a warm smile and good vibes
• Keep the café clean, cozy, and ready for the next caffeine mission
• Team up with your fellow coffee enthusiasts

**You might be our perfect blend if you’re:

• Friendly, dependable, and quick on your feet
• A fan of people and passionate about great service
• Experienced with espresso—or excited to learn!

*Perks:** Flexible shifts, a fun team, and plenty of opportunities to grow.

Job Overview

The Barista is the foundation of the café. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high-quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business.

Responsibilities

• Develops enthusiastically satisfied customers all of the time.
• Provides quality beverages consistently for all customers
• Maintains Quality store operations
• Contributes to store profitability
• Takes responsibility to learn all aspects of the barista position

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Previous experience in a customer service role strongly preferred.

Knowledge/Skills

• Must have excellent customer service skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to hear timers and coordinate with other baristas.
• Must be able to check food quality and read production charts/recipes.
• Ability to interact with guests in a positive, hospitable manner.
• Must be able to use the cash register/collect money with accuracy.
• Ability to work independently and prioritize tasks.
• Ability to read, write, and communicate in English.
• Position regularly involves lifting product cases weighing up to 70 lbs.
• Pushing and pulling carts is required. Regular bending to lift items and supplies. No kneeling.
• Mobility - regularly moves all around the coffee shop. Continuous standing

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.