Barback (Part Time)

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Gila River Resorts & Casinos in Chandler seeks an attentive hospitality teammate to support bartending operations in a high-energy casino setting. You will help guests with menus, beverages, and service while upholding responsible alcohol service.

Ideal candidates have HS diploma, experience in fast-paced venues, and knowledge of wine, beer, and spirits. Certifications and safety trainings are required to maintain compliance and safety.

Qualifications

• HS diploma preferred.
• Experience in fast-paced bar/restaurant/nightclub preferred.
• General knowledge of wine, beer and spirits preferred.
• Must obtain Health & Food Handler Card, Alcohol Awareness Certification, BBP and other trainings.
• GILA WAY: Greet, interact, listen, appreciate.

Responsibilities

• Promote excellent guest service for all guests.
• Answer menu questions from guests.
• Maintain knowledge of beverages and food offerings.
• Observe guest behavior for signs of intoxication.
• Provide attentive, friendly, professional service.
• Assist as server helper, ensuring timely food pickup.
• Ensure quality and presentation meet guest expectations.
• Perform other duties as assigned.

Skills

Guest service

Communication

POS familiarity

Alcohol knowledge

Education

High School diploma or equivalent

Job description

Closing Date: October 1, 2026, at 4:00 PM

Pay Range: $17.00 per hour

This position assists the bartender in providing ultimate hospitality for guests in a casino environment while ensuring all laws and regulations with respect to the safe and responsible alcoholic beverages are strictly adhered to and by performing the following duties, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu questions posed by guests.
• Maintains knowledge of beverages and any food offerings or special menu items offered.
• Observes guests' behavior and cues that could indicate obvious signs of intoxication.
• Provides attentive, friendly and professional service to internal and external guests while communicating in a positive, respectful manner.
• May act in the capacity of a server assistant and ensures food items are picked up and served immediately upon availability from the kitchen.
• Ensures the quality and presentation meet or exceed the expectations of guests.
• Performs other special projects and duties as assigned

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high-volume bar, restaurant or nightclub is preferred.
• General wine, beer and spirituous liquor knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.