Barback- Ole Red Gatlinburg

opryentertainment; Gatlinburg (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Opry Entertainment in Gatlinburg seeks a Barback to support bartenders and keep the bar stocked and ready. This behind-the-scenes role requires speed, friendliness, and a focus on delivering memorable experiences in a high-energy, music-driven setting.

You will handle stock, cleanliness, and opening/closing duties while adhering to safety and alcohol-service policies. Evening, weekend, and holiday availability is a plus in this busy venue.

Qualifications

• Experience in restaurant operations.
• Strong interpersonal and verbal communication skills.
• Ability to work in a fast-paced environment with high guest volumes.

Responsibilities

• Set up, stock, and maintain work areas; restock ice, beverages, kegs, and supplies.
• Keep beverage storage areas clean; assist with inventory and FIFO.
• Perform opening, running, and closing duties as assigned.
• Follow sanitation and waste disposal procedures; maintain clean bar and service areas.
• Attend pre-shift meetings and stay informed of menu items.
• Communicate upcoming events in the venue.
• Ensure responsible alcohol service per policy and training.
• Maintain clean glassware and bar surfaces; clear and mop as needed.
• Follow health regulations and safety procedures; report issues to management.
• Perform other duties as assigned.

Skills

Interpersonal skills

Verbal communication

Team player

Self-starter

Handling intoxicated guests

Availability for peak times

Education

High school diploma or equivalent

Job description

As a Barback in our legendary music and entertainment venues, you'll be the behind-the-scenes herowho keeps the bar running smoothly so our bartenders can shine. You'll stock and clean the bar andperform related tasks to increase the efficiency and productivity of the bartending team in a high-volume, music-fueled environment. As the ideal candidate, you're fast, friendly, and focused, understanding that in a venue with this much musical history, every shift is about delivering unforgettable experiences!

• Set up, stock, and maintain work areas. Restock ice bins, beverages, kegs, plasticware, etc.,
• Keep all beverage storage areas clean and organized at all times. Assist with inventory, product rotation (FIFO), and date labeling to ensure fresh products are readily available for preparation.
• Perform defined opening, running, and closing duties as assigned.
• Comply with bar weekly deep cleaning schedule. Put all trash and recyclable products in proper receptacles. Make sure trash receptacles are clean and odor-free.
• Attend pre-shift meetings. Stay informed of current menu items and descriptions.
• Communicate daily entertainment and upcoming events in venue.
• Ensure responsible alcohol service per local ordinance, alcohol awareness training and company policies.
• Keep the bar area clean and organized, including washing glassware, bussing bar top, clearing bar and service bar, cleaning spills, and floor and guest facing areas clear of debris.
• Follow sanitation procedures required by health regulatory agencies in both public areas and back of house.
• Comply with all company issued steps of service. Follow all corporate policies, safety and security procedures, and brand SOPs. Promptly report accidents, facility issues, or unsafe conditions to management.
• Perform other duties as assigned.

Education

• High school diploma or equivalent require

Experience

• Experience in restaurant operations

Knowledge, Skills and Abilities

• Effective interpersonal and verbal communication skills
• Demonstrated team player and self-starter
• Ability to deal with intoxicated guests in a positive and safety-minded manner
• Able to work during peak times, including evenings, weekends and holidays, to support business
  needs

Licenses / Certifications

State Alcohol Education Card required upon hire

Physical Requirements

Speak, hear, and use non-verbal cues to communicate. Stand and walk for extended periods, including
on uneven surfaces and while carrying items. Walk up and down stairs while navigating the venue.
Regularly lift and carry up to 50 lbs., and frequently sit, kneel, bend, and reach to move goods. Manual
dexterity for tasks such as handling dishes.

Working Conditions

Restaurant/bar/live music environments, subject to both kitchen and customer areas, with large crowds
and elevated noise levels.