Barback (Full-Time)

UCF Hotel Venture; Philadelphia (Philadelphia County); On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with company match

Paid sick days

Paid parental leave

Training & development

Tuition reimbursement

Meal benefits (complimentary meals)

Commuter benefits

Team member hotel rates

Job summary

Loews Philadelphia Hotel in Center City seeks a Bar Support Associate to assist bartenders, stock glassware, and ensure smooth beverage service. You will help transport items, participate in inventories, and maintain clean lounge areas while providing attentive guest service.

You will join a team dedicated to hospitality excellence, attend trainings, and contribute to a welcoming guest experience in a landmark building. This role includes benefits and opportunities for growth within the hotel.

Qualifications

• Basic knowledge of Wine & Spirits, and food.
• Polite, friendly and helpful to guests, management and fellow employees.
• Exceptional guest service skills.
• Ability to stand, stoop, bend and lift items weighting up to 50 pounds repetitively.

Responsibilities

• Support Bartender and Beverage Server by stocking service areas and cleaning glassware.
• Assist with serving beverages and transport food trays.
• Participate in monthly inventory and maintain supplies.
• Maintain cleanliness and sanitary condition of lounge and service areas.
• Greet guests professionally and upsell beverages to enhance guest experience.
• Attend required trainings and meetings.

Skills

Wine & Spirits knowledge

Guest service

Professional hospitality

Stamina & lifting

Job description

Loews Philadelphia Hotel offers job seekers the chance to work in the historic PSFS building in Center City. Team members deliver modern hospitality in a landmark setting surrounded by Philadelphia's skyline, arts scene and vibrant culture.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Paid Parental Leave
• Adoption Assistance
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Commuter Benefits for transit and parking
• Complimentary meals in Team Member Café while working
• Food & Beverage discounts in our on-site outlets
• Team Member Hotel Rates, other discounts, perks and more
• Benefits are subject to eligibility and may vary by position

Essential Functions and Responsibilities

• Provides support to the Bartender and Beverage Server in all aspects of service by stocking all service areas and maintaining adequate supplies through out the shift, cleaning and stocking all glassware: assisting with service of beverages; transportation of food trays to/from dining room, assist with cleaning all public areas.
• Participates in monthly inventory
• Stocks and maintains supplies in all service areas
• Inspects and prepares all service ware prior to use
• May assist Server by removing soiled glasses and plates for large parties and during periods of heavy volume
• Cleans and stocks glassware
• Maintains cleanliness and sanitary condition of lounge and service areas
• Assist in completion of post shift clean up and side work duties
• Maintain clean and organized storage space
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs of the hotel
• Required to attend all training sessions and meetings
• Ability to perform "Physical Requirements" and "Mental Effort Requirements" as explained below.

Supportive Functions and Responsibilities

• Promotes and applies teamwork skill at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to all guests, management and fellow employees
• Attends appropriate hotel meetings and training sessions
• Interacts daily with all captains to review events of the day
• Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
• Stocks portable bar with required mixers, alcoholic beverages and related supplies
• Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
• Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
• Greets guests in a polite professional manner according to Loews standards
• Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
• To assist in the quality service of alcoholic & non-alcoholic beverages to guests, ensuring that the standards of service as set out by Loews Hotels
• Breaking down of equipment and returning stock to the storage areas
• Perform other related duties as assigned or requested by supervisors/managers
• Records all aspects of guest order accurately
• Monitors guest consumption to prevent over indulgence and ensure safety
• Inventories all beverages and operating supplies, orders replacement items as needed
• Performs all closing duties, secures all inventory and supplies
• Performs monthly inventories
• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• Basic knowledge of Wine & Spirits, and food
• Polite, friendly and helpful to guests, management and fellow employees
• Exceptional guest service skills
• Ability to stand, stoop, bend and lift items weighting up to 50 pounds repetitivel