Barback — Dynamic Bar Support & Team Player (Flexible Shifts)

Firmdale Hotels NYC; New York (NY); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Health insurance

Commuter benefits

Employee meals

Job summary

Firmdale Hotels NYC is hiring a Barback to support the bar team in delivering exceptional guest service in a fast-paced luxury hotel setting. You will assist with daily operations, maintain cleanliness, and help ensure all food and beverage standards are met across shifts.

The role emphasizes teamwork, attention to detail, and strong communication, with a focus on safety and compliance with NYC Health Department standards.

Qualifications

• Provide friendly, professional guest service at all times.
• Support bar and restaurant team to ensure smooth operations.
• Maintain high standards of hygiene and appearance.

Responsibilities

• Assist guests with all their needs
• Maintain a professional and friendly demeanor at all times
• Practice and promote teamwork by assisting fellow servers, back servers, and colleagues whenever necessary
• Ensure all allergy procedures are followed during a guest allergy
• Re-stock deliveries from the purchasing department
• Monitor supplies & submit requisitions to meet par levels at the end of the night
• Clean & sanitize glassware
• Weekly polishing of the bar counter
• Empty trash cans
• Ensure cleaning rags & polishing rags are present at the bar
• Ensure fresh sanitizing solution (red buckets) and cloths at all times
• Refresh ice bins
• Collect dirty glasses from the bar & keep the service station tidy
• Ensure & prepare to par levels: garnishes, juices
• Have a full understanding of New York City Health Department standards and regulations
• Report any guest complaints immediately to the Manager/Supervisor
• Have comprehensive knowledge of the menu and wine list
• Ensure mise en place is ready at all times
• Take personal responsibility for punctuality
• Maintain a high standard of personal hygiene and appearance at all times
• Ensure a high level of communication between the restaurant and other departments of the hotel
• Promote other Firmdale Hotels and restaurants
• Must be open to working AM/PM shifts, weekdays, weekends, and holidays

Skills

Guest service

Teamwork

Professionalism

Multitasking

Tools

POS Micros

Job description

Firmdale Hotels NYC is hiring a Barback to support the bar team in delivering exceptional guest service in a fast-paced luxury hotel setting. You will assist with daily operations, maintain cleanliness, and help ensure all food and beverage standards are met across shifts.

The role emphasizes teamwork, attention to detail, and strong communication, with a focus on safety and compliance with NYC Health Department standards.