Barback

Ontario Trillium Foundation; Swampscott (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Ontario Trillium Foundation is looking for a Barback in Swampscott, Massachusetts. The Barback will provide guests with a positive dining experience through excellent organization skills, maintain bar stock, and assist bartenders. The role includes maintaining cleanliness, stocking service wells, and ensuring all barback expectations are met. A proactive approach to guest relations and adherence to company policies is essential.

Responsibilities

• Provides excellent guest service according to expectations outlined in the training manual.
• Maintains shift par levels on all bottles, beer, mixers, juices and fruit garnishes.
• Keeps all service wells stocked with ice.
• Maintains cleanliness of work area behind and adjacent to the bar.
• Completes daily and weekly side work on a consistent and thorough basis.
• Assists other staff members as necessary.
• Completes additional tasks as assigned by the management team.
• Keeps management informed of any problems or guest complaints.

Job description

The Barback is responsible for providing guests with a positive dining experience through excellent organization skills, maintaining bar stock and assisting bartenders.

Main Responsibilities

• Provides excellent guest service according to expectations outlined in the training manual. Carries out all tasks necessary to prepare the restaurant for service prior to pre‑shift.
• Maintains shift par levels on all bottles, beer, mixers, juices and fruit garnishes.
• Keeps all service wells stocked with ice.
• Maintains cleanliness of work area behind and adjacent to the bar.
• Completes daily and weekly side work on a consistent and thorough basis.
• Assists other staff members as necessary.
• Completes additional tasks as assigned by the management team.
• Keeps management informed of any problems, complaints from guests or other team members. Follows all company policies as outlined in company handbook.

Accountabilities

• Addresses all guests in a positive and professional way, promoting company high‑quality products and services.
• Takes all actions with guest’s best interest in mind, so as to continue to build new business and to avoid guest complaints.
• Adheres to all barback expectations as defined in the training manual at 100%.