Bar Back

The Gilmore Collection; Grand Rapids (MI); On-site; USD 26,000 - 32,000; Full time

Job summary

The Gilmore Collection is looking for a Bar Back in Grand Rapids, Michigan. This role will support bartenders by ensuring the bar operates smoothly, maintaining a well-stocked environment, and providing excellent guest service. Responsibilities include stocking supplies, managing inventory, and maintaining cleanliness. Applicants should be physically capable, possess strong multitasking and communication skills, and be able to work flexible shifts, including nights and weekends.

Qualifications

• Must be able to lift up to 50 pounds and work in confined spaces.
• Experience in a fast-paced bar environment is preferred.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Assist bartenders in improving guest experience by anticipating needs.
• Handle beer kegs, CO2 tanks, and soda dispensers safely.
• Wash and sanitize glassware per health standards.

Skills

Stocking and replenishing bar supplies

Organizing beverage components

Excellent communication skills

Strong multitasking skills

Ability to handle physical tasks

Job description

Position Overview:

The Bar Back plays a crucial role in the operations of our bar, ensuring that all aspects of the bar function smoothly by providing necessary support to bartenders and maintaining a well-stocked and organized bar. This position demands strong organizational skills, the ability to handle physical tasks, and a proactive attitude.

Key Qualifications:

• Experienced in stocking and replenishing the bar with necessary supplies, including alcohol, glassware, and ice.
• Ability to prepare and organize beverage components such as mixes, garnishes, and other drink necessities.
• Flexibility to work different shifts, including nights, weekends, and holidays.
• Capable of transporting heavy items like glass racks and cases of beverages safely and efficiently.
• Comfortable with frequent exposure to various liquids and proficient in using bar equipment like knives and blenders.
• Excellent communication skills, capable of understanding and executing written and spoken instructions.
• Strong multitasking skills, able to remain composed and efficient in a fast-paced, stressful environment.
• Physical ability to work in confined spaces, lift up to 50 pounds, and stand or walk for extended periods, including navigating potential tripping hazards.

Responsibilities:

• Assist in enhancing the overall guest experience by anticipating needs and maintaining a high level of service within the bar area.
• Welcome and interact with guests using a friendly and sincere approach.
• Manage difficult situations with guests with tact and patience, ensuring guest satisfaction.
• Responsible for the careful and safe changing of beer kegs, CO2 tanks, and soda dispensers.
• Wash and sanitize glassware thoroughly, adhering to health and sanitation standards.
• Maintain accurate records of bar inventory and security, ensuring all items are accounted for.
• Identify signs of intoxication in guests, responsibly manage service levels, and consult with management regarding any concerns.
• Provide knowledgeable responses to inquiries about the menu and bar offerings.
• Adhere to all operational steps of service and follow special dietary and allergy-related procedures.
• Comply with all health and safety guidelines, complete required training programs such as alcohol awareness, and follow all company policies as outlined in the Employee Handbook.
• Work collaboratively with the bar team and other staff members to foster a positive working environment.
• Perform additional duties as assigned to support the efficient operation of the bar.