Barback

Ontario Trillium Foundation; Beverly (MA); On-site; USD 17,000 - 25,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Barback to support the bar team and ensure a smooth guest experience. You will help maintain par levels, restock, keep wells iced, and keep the bar area clean and organized. You will also perform daily side work and assist teammates as needed to uphold service standards.

The role requires reliability, strong organization, and adherence to policies, with a focus on guest satisfaction and teamwork in a bustling bar environment.

Qualifications

• Experience delivering guest service in a fast-paced bar/restaurant.
• Ability to maintain bar stock, restock, and prep before service.
• Comfort with following policies and working as part of a team.

Responsibilities

• Provides excellent guest service according to training expectations.
• Maintains shift par levels on bottles, beer, mixers, juices and garnishes.
• Keeps service wells stocked with ice and bar area clean.
• Completes daily and weekly side work consistently.
• Assists other staff and takes on additional tasks as assigned.
• Keeps management informed of problems or guest complaints.
• Follows company policies as outlined in the handbook.
• Addresses guests positively and promotes high-quality products.

Skills

Guest service

Stock management

Team coordination

Pre-shift prep

Tools

POS systems

Job description

The Barback is responsible for providing guests with a positive dining experience through excellent organization skills, maintaining bar stock and assisting bartenders.

Main Responsibilities:

• Provides excellent guest service according to expectations outlined in the training manual § Carries out all tasks necessary to prepare the restaurant for service prior to pre-shift
• Maintains shift par levels on all bottles, beer, mixers, juices and fruit garnishes
• Keeps all service wells stocked with ice
• Maintains cleanliness of work area behind and adjacent to bar
• Completes daily and weekly side work on a consistent and thorough basis
• Assists other staff members as necessary
• Completes additional tasks as assigned by the management team
• Keeps management informed of any problems, complaints from guests or other team members § Follows all company policies as outlined in company handbook

Accountabilities:

• Addresses all guests in a positive and professional way, promoting company high-quality products and services
• Takes all actions with guest’s best interest in mind, so as to continue to build new business and to avoid guest complaints
• Adheres to all barback expectations as defined in the training manual at 100%