Bar Operations Leader | Multi-Outlets & Guest Experience

Alex Johnson

Rapid City (SD)

Hybrid

USD 52,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Hotel discounts

Dining deals

WaTiki passes

Starbucks offers

Vertex Sky Bar access

15% salon discount

Job summary

The Hotel Alex Johnson in Rapid City, SD seeks an experienced Bar Manager to lead front-of-house and beverage service across multiple outlets. You will hire, train, and schedule staff, uphold service standards, and manage daily operations within budget while ensuring guest satisfaction.

Ideal candidates have a strong hospitality background, knowledge of wines and cocktails, and experience with cash handling and POS systems. Benefits include dining discounts and Hilton Honors-related perks.

Qualifications

Proven leadership experience in front of house, food and beverage, bar, or restaurant operations.
Strong ability to lead, hire, train, schedule, and develop service staff to deliver excellent guest experiences.
Excellent guest service skills with the ability to anticipate needs, resolve concerns quickly, and maintain a welcoming, professional atmosphere.
Ability to manage day-to-day front of house operations within budgeted guidelines while maintaining high service standards.
Knowledge of scheduling, labor management, and conflict resolution to ensure proper staffing during peak business periods.
Experience maintaining quality, safety, sanitation, and compliance standards, including health regulations and liquor license requirements.
Strong understanding of beverage service, including wines, spirits, beer, and cocktails, with the ability to support service standards and staff knowledge.
Ability to oversee cash handling, guest check accuracy, credit card processing, voids, and complimentary items with attention to detail.
Experience managing inventory, maintaining par levels, controlling costs, and supporting financial targets.
Proficiency with Microsoft Office, point-of-sale systems, and hospitality software such as Agilysys, PEP, Paycom, or related platforms.
Strong communication, leadership, delegation, and problem-solving skills with a team-focused management style.
Ability to establish and uphold service standards, procedures, goals, and performance expectations.
Guest-focused, service-minded, and current on hospitality trends and best practices.
Degree, diploma, or equivalent experience in hospitality, food service management, or a related field preferred but not required.

Responsibilities

Lead and supervise front-of-house, bar and dining staff to ensure exceptional guest experiences.
Hire, train, schedule and develop service staff to meet guest demand.
Maintain welcoming, professional atmosphere and resolve guest concerns.
Manage day-to-day FOH operations within budgeted guidelines.
Oversee scheduling, labor management and peak-period staffing.
Ensure compliance with health regulations and liquor license requirements.
Oversee beverage service and staff knowledge of wines, spirits, beer and cocktails.
Oversee cash handling, guest checks, and credit card processing.