Bar Lead

Scandinavian Tobacco Group Tobacco Service B.V.; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Flexible Spending Account

Disability Plans

Life Insurance

Additional Supplemental Benefits

Paid Vacation, PTO, Holidays

401(k) Retirement Savings Plan with a

Job summary

Bar Lead in New York, NY at Scandinavian Tobacco Group’s Retail Operations oversees bar staff, ensures service excellence, and maintains inventory controls and regulatory compliance in a fast-paced setting.

Join STG to coach staff, manage cash handling, support events, and deliver outstanding guest experiences while upholding safety and quality standards.

Qualifications

• Minimum one year of bar or restaurant supervisory experience in a high-volume environment.
• High school diploma or GED completed.
• Strong interpersonal and communication skills.
• Ability to stand, walk, and lift heavy items as needed.
• Must be at least 21 years of age.

Responsibilities

• Lead and support bar team members to ensure exceptional guest experiences.
• Monitor pouring standards and beverage preparation.
• Order, receive, and manage bar inventory from vendors.
• Coach, train, and develop team members.
• Ensure compliance with local and state alcohol regulations.
• Maintain cleanliness and presentation standards.
• Perform daily cash handling and reconciliation.
• Provide bartending support as needed.
• Create a safe, welcoming atmosphere for guests and staff.

Skills

Leadership

Team supervision

Customer service

Communication skills

Education

High school diploma or GED

Job description

Bar Lead, New York, NY / Retail Operations

• Location: New York, NY


• Working hours: Nights, weekends, holidays, and peak business hours as required


• Hourly Rate: $19/hr

Are you an experienced bar professional who thrives in a fast-paced hospitality environment? Do you enjoy leading teams, delivering exceptional customer experiences, and helping drive operational excellence? Then you might be the person we are looking for.

As our new Bar Lead, you will play an important role in creating outstanding customer experience while supporting daily bar operations. You will work closely with bar staff and leadership to ensure exceptional service, operational consistency, inventory control, and compliance with all applicable regulations. This is a great opportunity to develop your leadership skills while contributing to the success of Cigars International.

What your day will look like

• Lead and support bar team members to ensure exceptional guest experiences.


• Monitor bartender pouring standards and proper preparation, mixing, and service of beverages.


• Promote efficient service and maintain high customer satisfaction levels.


• Order, receive, count, and manage bar inventory from vendors accurately.


• Establish and maintain a culture of accountability around quality, safety, and customer service standards.


• Ensure compliance with all local and state regulations, including required alcohol service certifications.


• Maintain company cleanliness, organization, and presentation standards.


• Coach, train, and develop team members to meet performance and customer service expectations.


• Gather and communicate customer and employee feedback to help improve service levels and promotional events.


• Support business objectives through effective team leadership and operational execution.


• Create a safe, welcoming, and enjoyable atmosphere for both guests and employees.


• Perform daily cash handling and reconciliation activities.


• Provide bartending support as needed.


• Perform other duties as assigned.

What you’ll bring

• High school diploma or GED.


• Minimum one year of bar or restaurant supervisory experience in a high-volume bar environment.


• Strong interpersonal and communication skills.


• Ability to thrive in a fast-paced environment.


• Ability to stand and walk for extended periods and occasionally lift and carry heavy items.


• Availability to work evenings, weekends, holidays, and peak business periods.


• Ability to work effectively with diverse personalities and professionally resolve customer or employee concerns.


• Must be at least 21 years of age.

Working at STG & What to expect

At Scandinavian Tobacco Group (STG), we are so much more than what meets the eye. We combine the strength of global brands with the entrepreneurial mindset that allows people to make a real impact. Here you’ll have the opportunity to grow your career, collaborate across borders, and help shape what’s next. At STG you’ll find more than a role, you’ll find opportunities to grow, collaborate across borders, and make a meaningful impact.

What’s in an offer

As a colleague at Scandinavian Tobacco Group, you will receive a comprehensive compensation package and generous benefits package:

• Flexible Spending Account


• Disability Plans


• Basic & Supplemental Life Insurance


• Additional Supplemental Benefits


• Paid Vacation, Paid Time Off (PTO), and Holidays


• 401(k) Retirement Savings Plan including a generous Company match

Scandinavian Tobacco Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected characteristic.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.

Please be informed that this Direct Search is conducted exclusively by Scandinavian Tobacco Group. We do not accept applications from agencies, and we will not provide compensation for unsolicited CVs.