Bar & Front Desk Agent — Guest Experience Pro

Le Pavillon; Nashville, Northern (TN, KY); Hybrid; USD 16,531 - 27,552; Full time

Job summary

Salt Ranch in East Nashville is seeking an experienced bartender to manage bar supplies, know drink recipes, and handle cash. You will engage guests and resolve issues to ensure a great experience, with liquor-liability training within 30 days of employment.

This full-time role involves a team-focused environment in a hospitality setting. The ideal candidate communicates well, thrives under pressure, and is flexible with nights, weekends, and holidays.

Qualifications

• Effective communication skills, both verbal and written.
• High work ethic and self-initiative.
• Able to work in high pressure and fast-paced situations.
• May be required to work varying schedules including nights, weekends and holidays.
• Enjoy working as part of a team to provide great guest experiences.

Responsibilities

• Efficiently maintain bar supplies and daily requisitions.
• Be fully familiar with liquor varieties, recipes, prices, glassware and garnishes.
• Know drink recipes, prices and range of beverages.
• Handle cash accurately, operate MICROS/registers, manage tips and payments.
• Anticipate guest needs and maintain positive guest relations.
• Resolve guest complaints to ensure satisfaction.
• Receive formal liquor-liability training within 30 days and every 2 years thereafter.

Skills

Effective communication

Team player

Strong work ethic

Calm under pressure

Flexible schedule

Job description

#26-2328

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Location Description

Rest easy and breathe the air at Salt Ranch, a private oasis on the outskirts of East Nashville. Lounge by the pool, bask in the Tennessee sunshine, and sip a good drink. Our spacious, open-air hotel evokes the feeling of mid-century motor inns with its single-story design, bar, and restaurant.

Job Description

What you will be doing

• Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
• Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
• Know drink recipes, prices and type of beverages available.
• Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.

Location

Requirements

What we are looking for

• Effective communication skills, both verbal and written, to communicate with guests and associates
• High work ethic and self-initiative
• Able to work in high pressure and fast paced situations
• Maybe required to work varying schedules to include nights, weekends, and holidays
• Someonewho enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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