Bar Back

Trilith Guesthouse; Fort Myers (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Luminary Hotel & Co. in Fort Myers is seeking a Beacon Social Drinkery Bar Back dedicated to delivering exceptional guest service while supporting bartenders and the front-of-house team.

This role requires minimum hospitality experience, ability to lift, knowledge of beer and spirits, familiarity with POS systems, and a commitment to safety and sanitation.

Qualifications

• High School diploma or higher required.
• Previous hospitality experience required.
• Minimum of one year related experience.
• Experience with POS systems.
• Familiarity with beer and spirits.
• Proper lifting techniques.
• Guest relations.
• Sanitation and safety.
• Safe alcohol service.
• Full service restaurant operations.

Responsibilities

• Provide timely service to bartenders.
• Prepare all mixes and garnishes.
• Rotate liquor, beer, wine and consumables.
• Keep bar top clean and organized.
• Clean glasses, utensils, and bar equipment.
• Record shortages and report stock issues.
• Assist with loading/unloading of equipment.
• Ensure safety, sanitation, and liquor laws compliance.
• Support management and complete assigned tasks.

Skills

Guest relations

Sanitation and safety

Safe alcohol service

Beer and spirits knowledge

Education

High School diploma or higher

Tools

POS systems

Job description

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

Beacon Social Drinkery Bar Back will be responsible for ensuring exceptional service to all guests that is consistent and continually in accordance to the Luminary Hotel & Co. service standards and standards of Mainsail Lodging & Development.

Beacon Bar Back will also be responsible for helping all other staff and operations to maintain a well-organized, clean and well stocked outlet. Friendly interactions with patrons will be required but focus will be on the support staff position.

Essential Functions

• Provide service to bartenders in a timely manner
• Prepare all mixes and garnishes
• Ensure proper rotation of all liquor, beer, wine and consumable items
• Keep bar top clean and free of dirty glasses, trash, etc. throughout shift
• Keep back bar clean and organized
• Clean glasses, utensils, and bar equipment
• Clean all spills immediately and place all trash in proper receptacles
• Sweep and mop as needed
• Empty trash as necessary
• Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
• Maintain opening/closing liquor, beer, wine and consumables par
• Ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
• Light food running when applicable, ability to carry plates that may be warm or hot
• Recognize and cultivate regular guests and repeat business
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
• Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager's attention
• Inform management of any complaint, comments or incident
• Ensure nightly/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to management immediately
• Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
• Comply with all safety and health department procedures and all state and federal liquor laws
• Maintain company safety and sanitation standards
• Assists and/ or completes additional tasks as assigned by management

Qualification Standards

Education & Experience

• High School diploma or higher
• Previous hospitality experience required
• Minimum of one (1) year related experience
• Experience with POS systems
• Familiarity with beer and spirits
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations

Physical Demands

• Ability to lift 30 pounds or more
• Ability to sit or stand for extended periods of time
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.