Bar Attendant, Central Fare - MIA - Full-Time

Brightline; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join its team and provide exceptional customer service. In this role, you will create memorable experiences for guests by delivering attentive service, preparing beverages, and ensuring a welcoming atmosphere. The position requires physical stamina and the ability to lift heavy items, making it ideal for those who enjoy an active work environment. This innovative company is committed to sustainability and hospitality, offering a unique opportunity to be part of a dynamic team that shapes the future of travel. If you are passionate about service and eager to contribute to a positive guest experience, we want to hear from you!

Qualifications

• Must be 18 years or older and able to work shifts, including weekends.
• Experience in guest service or food service is required.

Responsibilities

• Greet and engage guests warmly, providing attentive and detailed service.
• Prepare and serve beverages while ensuring guest satisfaction.

Skills

Customer Service

Food Handling

Physical Fitness

Sales Techniques

Education

High School Diploma or equivalent

Tools

Point-of-Sale System

Job description

At Brightline, we believe in creating meaningful connections through exceptional experiences. We’re creating a brighter way to get there by making travel more convenient, more sustainable, and more hospitable every day. If you’re optimistic, forward-thinking, and interested in shaping the future of travel with us, we’d love to hear from you.

Essential Job Functions:

1. Genuinely welcome guests with a warm smile and a sincere greeting, engaging in conversation when appropriate.
2. Listen and respond to guest’s questions, requests, or complaints promptly, solving as many as you can in the moment or communicating to others as appropriate.
3. Provide attentive and detailed service to all guests; use suggestive selling techniques when referring to menu options and retail offerings and cordially share information about our Company services and destinations.
4. Prepare and serve hot and cold beverages adhering to Company standards; ensure guests are satisfied with their selections and engage in friendly conversation throughout.
5. Serve alcoholic beverages adhering to the Company established standards, including visually checking and verifying proper identification.
6. Continually prepare and restock all items and serve guests in a timely manner.
7. Use a Point-of-Sale device to process credit card transactions in our cash-free facility.
8. Visually check that quality of products meet established standards; remove or fix items that do not.
9. Clean service and work areas to adhere to Company health and hygiene standards.
10. Review inventory upon receipt of deliveries, store the items appropriately, and document final inventory.
11. Ensure all equipment is in working order and is prepared for the next shift, and report all maintenance issues promptly to the Café Supervisor or Duty Manager.
12. Ensure all work areas are clean, presentable, and free of hazards.
13. Communicate with teammates for the timely and detailed transference of information.
14. Compile and balance receipts at the end of the shift; complete EOS (End of Shift) reports.
15. We are a new business model – agile and evolving. This job description isn’t meant to be a complete list of your qualifications or everything you’ll do.

Your Qualifications:

• You can work shifts, including weekends and holidays.
• You are a minimum of 18 years old.
• You are safety-focused in your day-to-day life; ever-vigilant to inform and help others to stay safe in their environment.
• This is a physical job daily and requires the ability to use more extreme physical skills in the case of emergencies. You must be able to move and lift heavy objects up to 50 lbs in a variety of directions, including over your head, traverse across uneven terrain, exchange information in person and over electronic devices/systems, ascend/descend ladders, perceive the physical environment around you, and perform all safety-related procedures.
• You have experience with safe food handling practices.
• You have six months or more of experience in guest service, sales, or serving food or drinks.

NOTE: JOB DESCRIPTION IS SUBJECT TO CHANGE BASED ON BUSINESS NECESSITY.

Brightline is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.