Banquets Shift Supervisor & Training Lead

IP Casino Resort Spa; Biloxi (MS); Presencial; USD 30.000 - 40.000; Jornada completa

Descripción de la vacante

A prominent gaming corporation in Biloxi is seeking an Associate to supervise banquet functions including training and scheduling staff. The ideal candidate will ensure excellent client service adherence to company policies. The role requires at least six months of relevant experience, strong customer service and communication skills. This full-time position offers an opportunity to be part of a dynamic team dedicated to delivering exceptional services.

Formación

• Must be at least 21 years of age.
• Six months of experience in a similar position preferred.
• Must be able to stand and walk for duration of shift.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain necessary licenses and/or certifications.

Responsabilidades

• Supervise banquet functions including training servers and bartenders.
• Schedule staff for banquet functions.
• Ensure adherence to company policies for exceptional client service.

Conocimientos

Customer service

Communication skills

Descripción del empleo

A prominent gaming corporation in Biloxi is seeking an Associate to supervise banquet functions including training and scheduling staff. The ideal candidate will ensure excellent client service adherence to company policies. The role requires at least six months of relevant experience, strong customer service and communication skills. This full-time position offers an opportunity to be part of a dynamic team dedicated to delivering exceptional services.