Banquets Server - On Call, Part Time

Reitmr; Denver (CO); On-site; USD 28,000 - 29,000; Part time

Job summary

Sonesta Denver (Downtown) seeks an On-Call Banquets Server to warmly welcome guests, take orders, and serve food and beverage items in line with Sonesta's standards.

The role is hourly and on-call, with pay ranging from $20.00 to $21.00 per hour. Ideal candidates have hospitality passion and guest-service excellence, and must meet menu knowledge expectations.

Qualifications

• Two years of experience as a server in a full-service restaurant.
• High school diploma or GED preferred.

Responsibilities

• Greet and acknowledge guests promptly and professionally.
• Demonstrate knowledge of the food and beverage menu.
• Serve food and beverages with correct temperature and portions.
• Operate POS and handle cash/credit per policies.
• Periodically check-in with tables to exceed guest expectations.
• Maintain dining areas, stations, and equipment cleanliness.
• Complete closing duties and reports as assigned.
• Adhere to safety and sanitation guidelines.
• Adhere to uniform and grooming standards.

Skills

Customer service

Teamwork

English fluency

POS system

Cash handling

Fast-paced

Education

High school diploma or GED

Tools

POS system

Job description

We're People People. Are you?

We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be. But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The On Call Server sets the tone for Sonesta's mission of "Wowing" our guests with "Amazing Moments". The role's primary responsibility is to welcome guests, take orders, and serve food and beverage items in a friendly, courteous, and timely manner, in accordance with quality standards. The On Call Server must maintain supplies and follow established cleanliness and sanitation guidelines.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

What you'll be doing

Position Title: Banquets Server - On Call

Location: Sonesta Denver (Downtown)

Department: Banquets

Reports To: Restaurant & Banquets Manager

Type: Non-Exempt (Hourly), On-Call Position

Pay Range: $20.00 to $21.00 per hour

Job Description Summary

The On Call Server sets the tone for Sonesta's mission of "Wowing" our guests with "Amazing Moments". The role's primary responsibility is to welcome guests, take orders, and serve food and beverage items in a friendly, courteous, and timely manner, in accordance with quality standards. The On Call Server must maintain supplies and follow established cleanliness and sanitation guidelines.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Work Environment

Must be able work in a fast-paced environment.

Majority of work takes place indoors.

Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Frequent bending, kneeling and reaching.

Ability to stand during entire shift.

Expected Hours of Work

Must be flexible to work variable days of the week to include weekends and holidays.

Must be flexible to work variable shifts (days, nights, overnights).

Ten to twelve hour shifts sometimes required.

Education and Experience

Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment.

High school diploma or General Education Degree (GED) preferred.

Responsibilities

• Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests' questions and requests.
• Demonstrate complete knowledge of the food and beverage menu.
• Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.
• Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.
• Periodically check-in with tables to ensure guests' expectations are being met and exceeded.
• Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
• Complete all closing duties and reports as assigned.
• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management.

Qualifications and Skills

• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Excellent organizational skills and attention to detail.
• Able to work quickly without compromising quality.
• Ability to work with minimal supervision and maintain a high level of performance.
• Must be able to stand and exert fast-paced mobility for entire shift.
• Ability to work cohesively with co-workers as part of a team.
• Food handlers and TIPS certificates required.
• Previous front facing guest service experience required.
• Must read, write and speak the English language fluently.
• Experience with computerized cash registers preferred.

Pay

Pay: $20.00 to $21.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.

WHO WE ARE

We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality .

We will achieve my miss