Banquet Captain/F & B Supervisor

Sonesta Hotels International Corporation; Atlanta (GA); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 401k

Paid Vacation & Sick Time

Parental Leave

Résumé du poste

Sonesta Hotels International Corporation is seeking a Banquet Server to oversee banquet staff and ensure flawless execution of events. You will manage tasks, coordinate with multiple departments, and uphold high standards of service in a fast-paced hotel environment.

The role emphasizes hospitality, teamwork, and guest satisfaction, with shifts that may include weekends and holidays to support events across our properties.

Qualifications

• Two years of experience as a banquet server in a full-service hotel preferred.
• Demonstrated hospitality and guest service focus.

Responsabilités

• Supervise and coordinate activities of banquet staff to complete functions successfully.
• Ensure banquet event orders accuracy and adherence to Sonesta standards.
• Inspect function areas and maintain cleanliness of public areas at all times.
• Engage with group representatives to ensure guest satisfaction and communicate changes to departments.
• Monitor staffing levels and post banquet checks at end of day.

Connaissances

Hospitality passion and guest service

Formation

High school diploma or GED preferred

Two years of banquet server experience (preferred)

Description du poste

We're People People. Are you?

We’re Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.

But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

In charge of the successful execution of all banquet events assigned by the Banquet Manager. Also responsible for assigned paperwork and other duties as needed.

What you'll be doing

Supervise and coordinate the activities of the banquet staff to ensure the successful completion of all banquet functions. The ideal candidate has a passion for hospitality and providing exceptional guest service.

Work Environment

• Must be able work in a fast-paced environment.
• Majority of work takes place indoors.
• Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Frequent bending, kneeling and reaching.
• Ability to stand during entire shift.

Expected Hours of Work

• Must be flexible to work variable days of the week to include weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).
• Ten to twelve hour shifts sometimes required.

Education and Experience

• Two years of experience as a banquet server in full service hotel preferred - preferably in an upscale establishment.
• High school diploma or General Education Degree (GED) preferred.

Principal Duties and Responsibilities (Essential Functions) include:

• Ensure that that the information in banquet event orders is accurate.
• Ensure that banquet staff members complete tasks in accordance to banquet event orders and Sonesta standards.
• Inspect functions areas and ensure the cleanliness of the public areas at all times.
• Engage and communicate with group representative throughout the function to ensure complete guest satisfaction.
• Communicate any changes to banquet event orders to all departments in a timely manner and coordinate the banquet set-ups and changes to schedules of
• Monitor staffing levels and adjust according to business demands.
• Post all banquet checks at end of day and turn in to Night Audit.
• Coordinate and time functions to ensure quality of food.

• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.

• Perform other duties or projects as requested by management.

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance

• Health Savings Account (HSA) with Company Match

• 401(k) Retirement Plan with Company Match

• Paid Vacation & Sick Time

• Paid Parental Leave

• Company-Paid Life Insurance

• Company-Paid Short-Term & Long-Term Disability

• Hospital Indemnity, Critical Illness & Accident Insurance

• Educational Assistance

• Sonesta Hotel Discounts (yes, you'll want to use these )

• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.