Banquets Manager

Andaz; Miami (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Free room nights

Medical, dental, and vision insurance

401K with company match

Free Parking

Generous Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at retailers

Job summary

Andaz Miami Beach Resort & Spa is seeking a Banquets Manager to lead a team and deliver exceptional food and beverage experiences in a luxury setting. You will work closely with culinary and F&B leaders to drive guest satisfaction and staff engagement within a premium Miami Beach venue.

The role emphasizes hands-on leadership, payroll oversight, and proactive guest interaction to ensure flawless events and memorable experiences for guests and stakeholders alike.

Qualifications

• Minimum 3 years Banquet Manager Experience.
• 5 years of Food and Beverage experience.
• Experience in the luxury hospitality industry.
• Extensive wine knowledge. Knowledge of food and cooking methods.
• Strong organization and supervisory skills.
• Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse operation.

Responsibilities

• Oversee a team in Banquets and support them to create memorable food and beverage experiences.
• Step in to assist during busy plate-ups or tight turnarounds.
• Set office time to ensure administrative tasks are covered.
• Schedule, plan, forecast, manage inventory, labor and expenses.
• Collaborate with Executive Chef and Director of F&B on revenue growth and cost savings.
• Hire great people and oversee payroll for the Banquets Department.
• Mentor staff to be welcoming, caring hosts and help them grow in their careers.
• Engage with guests daily and address service mishaps in person or on reviews.

Skills

Banquet management

Food & beverage

Luxury hospitality

Wine knowledge

Organization & supervision

Communication skills

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Organization- Andaz Miami Beach

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach Resort & Spa is recruiting a Banquet Manager to join the hotel’s team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks.

Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who’s who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space,

About The Role

As the Banquets Manager, you will oversee a team of colleagues in Banquets by supporting them to make lasting food and beverage memories for our guests.

• The Banquets Manager works side-by-side with the team exceeding guest expectations and enhancing employee satisfaction and engagement.
• Think jumping in to help during a busy plate-up or supporting the setup team during a tight turn.
• The Banquets Manager sets office time to ensure the administrative tasks are covered.
• Scheduling, planning, forecasting, inventory, labor, and expense management.
• The Banquets Manager collaborates with the Executive Chef and Director of F&B on strategic revenue growth and cost savings initiatives.
• The Banquets Manager hires great people.
• The Banquets Manager will process and oversee payroll for the Banquets Department.
• Showing, teaching, and guiding them to be welcoming, caring hosts and mentor them to grow in their own careers.
• The Banquets Manager connects with guests daily.
• The Banquets Manager will take care of any service mishaps and follow up in person or on review platforms upon departure.

Qualifications

• Minimum 3 years Banquet Manager Experience.
• 5 years of Food and Beverage experience.
• Experience in the luxury hospitality industry.
• Extensive wine knowledge.Knowledge of food and cooking methods.
• Strong organization and Supervisory skills.
• Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse operation.

As an Andaz Miami Beach Resort & Spa colleague, you will enjoy the following benefits

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Dental, and Vision Insurance with only a 30-day waiting period!
• 401K with company match
• Free Parking
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.