Event Sales Manager

Hyatt Hotels Corporation; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free room nights

Medical, Dental, and Vision Insurance

401K with company match

Free Parking

Generous Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at retailers

Job summary

Hyatt Andaz Miami Beach is seeking an on-site Event Sales Manager to drive revenue and deliver memorable social and corporate events in a luxury beachfront setting. You will manage the full event lifecycle from inquiry to execution, lead client relationships, coordinate with hotel teams, and collaborate with the Events Concierge to ensure flawless experiences.

A minimum of two years in hospitality event sales is preferred.

Qualifications

• Minimum two years of experience in hotel catering sales, event sales, convention services, or hospitality event management.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Experience with Hyatt systems and brand standards; knowledge of Envision is a plus.
• Full-service hotel experience or event venue experience strongly preferred.

Responsibilities

• Achieve assigned revenue goals through proactive lead generation, client outreach, networking opportunities, and conversion of inbound inquiries.
• Represent Andaz Miami Beach at industry events and bridal showcases to cultivate new business relationships.
• Collaborate with Events Operations, Revenue Management, Marketing, and hotel departments to deliver seamless event experiences.
• Coordinate with assigned Events Concierge/Coordinator and other staff to ensure successful planning and execution.
• Utilize sales systems and account management platforms to support business development activities.
• Eligible for a quarterly incentive plan based on revenue and customer service goals.

Skills

Hospitality sales

Communication

Organization

Customer service

Relationship building

Team collaboration

Multitasking

Negotiation

Tools

Hyatt systems

Envision

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach Resort & Spa is now recruiting an Event Sales Manager to join the hotel’s team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach.The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach.The design features elements of texture, art, and pops of color that create a unique and captivating experience.Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks.

Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline.Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who’s who of Miami.Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion.

About the Role

The Event Sales Manager is responsible for selling and servicing corporate and social events, including weddings, mitzvahs, galas, and other special occasions. This role actively solicits new business opportunities while managing the full event lifecycle, from initial inquiry and proposal through contracting, planning, and event execution.

Key responsibilities include reviewing contracts, conducting hotel tours, and coordinating communication with clients and relevant hotel teams before, during, and after each event to ensure a seamless experience and a high level of service.

The Event Sales Manager builds and maintains strong client relationships, participates in and may lead event and staff meetings, and collaborates closely with the Sales and Events teams. The manager also partners with an assigned Events Concierge/Coordinator and other support staff to ensure successful event planning and execution .

• Achieve assigned revenue goals through proactive lead generation, client outreach, networking opportunities, and effective conversion of inbound inquiries.
• Represent Andaz Miami Beach at industry events, networking functions, bridal showcases, and community organizations to cultivate new business relationships and enhance market visibility.
• Highly organized, self-motivated, and capable of managing multiple projects, accounts, and client requirements simultaneously.
• Collaborative team player who works effectively with Events Operations, Revenue Management, Marketing, and other hotel departments to deliver seamless event experiences.
• Proficient in utilizing sales systems, reporting tools, and account management platforms to support business development activities.
• In addition to the base salary, this position is eligible for a quarterly incentive plan based on the manager’s achievement of assigned revenue and customer service goals.
• The ideal candidate will have a minimum of two years of hospitality experience within an events or catering team, along with a demonstrated passion for the social events market. Experience selling and servicing weddings, mitzvahs, galas, and other high-touch social events, is strongly preferred.
• Proven experience as a Sales Manager, Events Sales Manager, or similar proactive sales role within the hospitality industry.
• T his position is not eligible for a hybrid work arrangement and requires full-time, on-site attendance at Andaz Miami Beach Resort & Spa .

Qualifications

Minimum two years of experience in hotel catering sales, event sales, convention services, or hospitality event management, preferably within a luxury or full-service hotel environment.

Excellent communication, presentation, negotiation, and relationship-building skills.

Experience with Hyatt systems, commercial strategies, and brand standards.

• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• Full-service hotel experience or event venue experience strongly preferred.

We're Looking For

The ideal candidate is organized, collaborative, and passionate about creating exceptional guest experiences.

You’ll be successful if you have:

• Experience in hotel event planning, convention services, catering, or hospitality operations, preferably in a full-service hotel
• Passionate about the wedding and social event market
• Outstanding organizational and project management skills
• Exceptional communication and relationship-building abilities
• The ability to manage multiple events while maintaining close attention to detail
• A calm, solutions-focused approach in a fast-paced environment
• Strong collaboration skills and a passion for delivering exceptional customer service
• Experience with Hyatt systems and Envision is preferred

As an Andaz Miami Beach Resort & Spa colleague, you will enjoy the following benefits:

Free room nights, Discounted and Friends & Family Room Rates

Medical, Dental, and Vision Insurance with only a 30-day waiting period!

401K with company match

Free Parking

Generous Paid Time Off

Paid Family Bonding Time and Adoption Assistance

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values:Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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