Banquets Intern – Events & Guest Service Pathway

Live! Casino & Hotel Philadelphia; Hanover (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Comprehensive group health benefits

On-site Wellness center (Maryland)

Training and pathways for careergrowth

Rewards & Recognition programs

Annual merit-based pay increases

Discretionary bonuses

Free parking

Free food and discounted meals

Hotel, F&B, and entertainment employee

Job summary

Live! Casino & Hotel Philadelphia is seeking a Banquets Intern to learn event management under experienced hospitality leaders. This entry-level trainee will assist with a variety of tasks and support the banquet team to deliver memorable events.

Must be enrolled in Howard Community College’s Hospitality Program. English literacy, 18+ and willingness to comply with state gaming regulations are required. This role offers hands-on training in planning, service, and coordination.

Qualifications

• Must be able to read, write and understand English.
• Must be at least 18 years of age.
• Must be enrolled in the Hospitality Program at Howard Community College.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Responsibilities

• Event Planning & Execution: Support coordination and setup of events and assist in delivering service that matches client expectations.
• Guest Service & Communication: Greet clients and respond to requests to ensure satisfaction.
• Inventory & Equipment Management: Monitor banquet equipment and supplies and assist with cleaning and organizing equipment.
• Scheduling & Staffing Support: Observe and assist with scheduling and training of banquet team members.
• Compliance & Beverage Service: Learn safe and responsible service of beverages per regulations.
• Operational Standards & Procedures: Help implement service standards for banquet and catering functions.
• Cross-Department Coordination: Support vendor and department collaboration for successful events.
• Other duties as assigned.

Skills

Customer service

POS experience

Positive attitude

Communication skills

Micros

MS Word

Education

Enrollment in Howard Community College Hospitality Program

Tools

MS Excel

MS Word

Micros POS

Job description

Live! Casino & Hotel Philadelphia is seeking a Banquets Intern to learn event management under experienced hospitality leaders. This entry-level trainee will assist with a variety of tasks and support the banquet team to deliver memorable events.

Must be enrolled in Howard Community College’s Hospitality Program. English literacy, 18+ and willingness to comply with state gaming regulations are required. This role offers hands-on training in planning, service, and coordination.