Banquets Houseperson Supervisor Overnight

Omni Hotels & Resorts; Atlanta (GA); On-site; USD 42,000 - 63,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Banquet Set-Up Supervisor to ensure proper setup of meeting and banquet facilities and assist with overall supervision of banquet set up.

Responsibilities include inspecting rooms, coordinating with meeting planners, maintaining hygiene and uniform standards, and guiding banquet Housestaff to meet daily objectives and hotel policies.

Qualifications

• A minimum of 1-year banquet set-up experience is required.
• Previous supervisor/leadership experience is strongly preferred.
• Familiar with various room sets and able to execute BEO specifications.
• Ability to clearly and pleasantly communicate in English with guests, management, and co-workers.
• Able to set priorities for the banquet set-up team and provide feedback to others.

Responsibilities

• Inspects each function room prior to the event to ensure client needs and hotel standards are met.
• Maintains contact with meeting planners to accommodate last-minute requests and changes.
• Ensures uniform codes and personal hygiene requirements are met with staff.
• Assigns duties to banquet Housepersons and reviews daily worksheets.
• Keeps function rooms clean, organized, and properly set (tables, drapes, lighting, temp).
• Oversees back-of-house areas for productivity, safety, and energy conservation.
• Initiates disciplinary actions as needed in coordination with the Banquet Setup Manager.
• Reports daily, weekly, and monthly performance to supervisors.

Skills

Banquet set-up experience

Leadership

English communication

Room set knowledge

Job description

Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline and picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center and is in close proximity to the Mercedes-Benz Stadium. Associates enjoy a fun, dynamic and exciting work environment, comprehensive training, and mentoring, along with the pride that comes from working for a company with a reputation of exceptional service. We embody a culture of respect, gratitude, and empowerment. If you are a friendly, motivated person, with a passion to serve, the Omni Atlanta Hotel at Centennial Park may be your perfect match!

Banquet Set-Up Supervisor

Overview

Ensure proper set up of meeting and Banquet facilities and assist with the overall supervision of banquet set up.

Responsibilities

• Inspects each function room prior to the event to ensure that both the client's needs are fulfilled, and the hotel standards are met.
• Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided.
• Meets with banquet house person on a daily basis to ensure that uniform codes and personal hygiene requirements are met in accordance with department standards.
• Reviews daily worksheet and assigns specific duties to each banquet Houseperson.
• Review daily Synergy report.
• Inspects each function room prior to, and during breaks to ensure that all requirements reflected on the daily worksheets are met.
• Walls, baseboards, and light fixtures cleaned.
• Room to be vacuumed thoroughly.
• Drapes to be hung properly.
• Lighting and temperature control to client's request.
• Maintain cleanliness of Banquet meeting space and equipment.
• Tablecloths and skirting to be cleaned and pressed.
• Uniformity among all set-ups in accordance.
• Ensures that cleanliness and order of all storage areas is maintained.
• Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment.
• In coordination with the Banquet Setup Manager initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook.
• Ensures that all unused rooms are set to department's standards.
• Executes Associate MOS reports monthly. Provides daily, weekly, and monthly performance feedback to the Associates and reports to the Banquet Setup Manager.
• Recycles whenever possible.
• Complies with hotel standards, policies, and rules.
• Other duties as assigned.

Qualifications

• A minimum of 1-year banquet set-up experience is required.
• Previous supervisor/leadership experience is strongly preferred.
• Must be familiar with various room sets, with ability to execute BEO specifications.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by radio.
• Ability to work cohesively with co-workers both within and outside of your department.
• Able to work with management on special projects.
• Able to set priorities for the banquet set-up team and provide feedback to others that enhances performance.
• Candidate must have proven leadership skills and must be able to direct, develop and motivate staff.
• Ability to teach employees importance of, and how to greet guests and courteously solve requests.
• Ability to think clearly, quickly and make concise decisions.
• Ability to prioritize, organize and follow up in a fast-paced environment.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Must be able to execute assigned room sets after period of training.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 100 pounds without assistance.
• Stand, walk or sit for an extended period or for an entire work shift.
• Requires repetitive motion, using arms, and hands for an extended period or for an entire shift.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.