Banquets | Houseperson

Omni Hotels & Resorts; Port Everglades (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Omni Hotels & Resorts is looking for a Banquet Attendant in Port Everglades, Florida. The role involves ensuring the cleanliness and proper setup of banquet and meeting facilities according to standards.

Candidates should have previous banquet experience and a strong customer service orientation. This position requires physical stamina and the ability to work flexible shifts. Join our dedicated team to provide exceptional service!

Qualifications

• Previous banquet and event set-up experience preferred.
• Ability to communicate clearly in English with guests and co-workers.
• Must be able to stand and walk for extended periods.

Responsibilities

• Ensure cleanliness of banquet and meeting facilities.
• Set up tables, chairs, and equipment as per specifications.
• Refresh meeting rooms during breaks.

Skills

Banquet set-up experience

Customer service

Clear communication

Ability to work in a team

Stress management

Job description

Job Purpose

Ensure proper set up, break down, and cleanliness of banquet and meeting facilities according to the guest's expectations and Omni standards.

Essential Job Functions

• Cleans banquet and meeting facilities prior to set‑up.
• Sets equipment (tables, chairs, linens, office items, glassware, and pitchers) to Daily Work Sheet specifications.
• Provides required amenities as dictated by Banquet Department Standards.
• Refreshes meeting rooms during meal and coffee breaks (trash removal, refreshment of pads & pens, wipe tables, refresh of candy caddies, glassware and water pitcher or water bottles).
• Breaks down meeting rooms as soon as possible after the end of the function and vacuums the room.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, sleeping rooms, or suites. When client packages are ready to ship back, moves them to the shipping location and cares for the equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Organizes and maintains the back‑of‑house areas to ensure a productive, safe, and energy‑conserving work environment.
• Inspects each function room prior to and during breaks to ensure that all requirements reflected on the daily worksheets are met; fulfills specific hotel standards:

• Walls, baseboards, and light fixtures cleaned.
• Room vacuumed thoroughly.
• Drapes hung properly.
• Lighting and temperature control per client request.
• Maintain cleanliness of banquet meeting space and equipment.
• Tablecloths and skirting cleaned and pressed.
• Uniformity among all set‑ups maintained.
• Cleanliness and order of all storage areas maintained.
• Completes special projects as directed by department management.

Qualifications

• Previous banquet and event set‑up experience preferred.
• Previous hospitality/customer service experience preferred.
• Ability to clearly and pleasantly communicate verbally and in writing in English with guests, management, and co‑workers (in person and by radio).
• Ability to work cohesively with co‑workers both within and outside the department.
• Ability to think clearly, quickly, and make concise decisions.
• Ability to prioritize, organize, and follow up in a fast‑paced environment.
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
• Must be able to stand and walk for an extended period or for the duration of the shift.
• Must be able to work flexible shifts including nights, weekends, and holidays.

Environment & Position Analysis

• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Frequent bending, squatting, kneeling, and reaching overhead; standing and walking continuously for extended periods.
• Repetitive motion with consistent use of hands and arms.

Tools & Equipment

Table, chairs, risers, dance floor, furniture, pallets, pallet jack, flat bed, chair carts, vacuum cleaners, shampoo machine, sweeper, linen, skirts, napkins, drop‑over, guest supplies, meeting amenities, pens, pencils, notepad, water pitcher and glasses.

Equal Employment Opportunity

Omni Hotels & Resorts is an equal‑opportunity/AA/Disability/Veteran employer. EEO is the law. The company does not discriminate on the basis of any protected category with respect to the payment of wages.