Banquets F&B Supervisor

fourseasons; Puerto Rico; On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Savings Plan

Complimentary accommodation at Four Se

Complimentary employee meals

Paid holidays and vacation

Staff discounts on hotel services

Job summary

Four Seasons Puerto Rico seeks a Banquet F&B Supervisor to lead event service, supervise staff, and uphold luxury standards. You will coordinate with culinary and events teams to ensure flawless execution of banquets in a resort setting.

Responsibilities include supervising staff, overseeing setup and breakdown, and maintaining exceptional guest service while complying with safety and beverage regulations. Evening, weekend, and holiday availability required; strong leadership is essential.

Qualifications

• Banquet or Food & Beverage service experience required.
• Experience in luxury or upscale hotel environment preferred.
• Ability to lead teams and deliver exceptional guest experiences.

Responsibilities

• Supervise banquet service during events and meetings.
• Lead service staff before, during, and after events.
• Ensure setup, execution and breakdown per event orders.
• Maintain exceptional guest service and address requests promptly.
• Collaborate with Culinary, Stewarding, and Events teams.
• Uphold Four Seasons service, cleanliness, safety, and presentation.
• Assist with training, scheduling, and performance feedback.
• Ensure compliance with food safety and alcohol service regulations.

Skills

Leadership

Communication

Guest service

Attention to detail

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.

About the role:

The Banquet F&B Supervisor plays a key role in delivering flawless banquet and event experiences. You will support the Banquet Management team by supervising day-to-day banquet operations, leading service teams during events, and ensuring that Four Seasons standards of quality, service, and presentation are consistently exceeded.

What you will do:

• Supervise and coordinate banquet service during events, meetings, and special functions
• Lead, motivate, and support banquet service staff before, during, and after events
• Ensure proper setup, execution, and breakdown of banquet functions according to event orders
• Maintain exceptional guest service, addressing requests or concerns promptly and professionally
• Collaborate closely with Culinary, Stewarding, and Events teams to ensure seamless execution
• Uphold Four Seasons standards for service, cleanliness, safety, and presentation
• Assist with training, scheduling support, and performance feedback for banquet staff
• Ensure compliance with food safety, hygiene, and alcohol service regulations

What you bring:

• Previous experience in banquet or food & beverage operations, preferably in a luxury or upscale hotel environment
• Strong leadership and communication skills with a hands-on service approach
• Ability to remain calm, organized, and service-focused in a high-volume, fast-paced setting
• Excellent attention to detail and commitment to delivering memorable guest experiences
• Flexibility to work evenings, weekends, and holidays as required by event schedules
• A passion for hospitality and a genuine desire to care for others

What we offer:

• Energizing Employee Culture where you are encouraged to be your true self!
• Competitive salary and a comprehensive benefits package
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for business clothing
• Complimentary employee meals
• Paid holidays, vacation, and sick days
• Culinary, retail and wellness experiences at special rates

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal