Banquets & Events Servers

Owl's Nest Resort; Thornton (NH); On-site; USD 26,000 - 38,000; Full time

Job summary

Owl's Nest Resort in Thornton, NH is seeking Banquet Servers to join the events team. You will contribute to client and company expectations through food and beverage service, table maintenance, and station setups for weddings, conferences, and special occasions.

You will report to Banquet Captains and receive daily assignments, delivering warm, hospitable service while upholding cleanliness and organization across banquet spaces.

Qualifications

• High School Diploma or GED.
• Professional demeanor with guests and co-workers.
• Excellent verbal and visual communication.
• Experience in the hospitality industry preferred.
• Organization and attention to detail, positive attitude, teamwork.

Responsibilities

• Event execution from start to finish; set up, service and break down.
• Maintain server section of tables of event floor, keeping guest tables cleaned.
• Completion of daily side work assignments, including maintaining service areas, cleaning and polishing silverware, glassware.
• Provide warm and hospitable interactions with guests

Skills

Professional demeanor

Communication

Hospitality experience

Organization and attention to detail

Education

High School Diploma or GED

Job description

Company Description

Owl's Nest Resort is a year-round destination in Thornton, New Hampshire, offering guests a customizable White Mountains getaway. The resort features fully furnished villas, townhomes, and vacation rentals, along with exceptional dining, championship golf, racquet sports, Lake Harold, and scenic mountain views. Guests can enjoy a full range of on-site activities and events while also using the resort as a home base to explore nearby attractions. Whether hosting romantic escapes, family vacations, golf trips, or weekends with friends, the resort focuses on creating welcoming experiences and lasting memories.

Job Summary

The Banquet Servers are a critical member of the events team delivering the client and company expectations within the guidelines and expectations of BEO's. Banquet Servers will be instrumental in food & tableside beverage service, maintenance and cleanliness of tables, buffets, stations and more. Banquet Servers will directly report to the Banquet Captains and receive their daily staff assignments and side work requirements for the day from the Captains. Banquet Servers are expected to provide top tier service to guests, creating warm and hospitable moments throughout the event.

• Event execution from start to finish; set up, service and break down.
• Maintain server section of tables of event floor, keeping guest tables cleaned
• Completion of daily side work assignments, including maintaining service areas, cleaning and polishing silverware, glassware.
• Provide warm and hospitable interactions with guests

Knowledge, Skills & Abilities

• High School Diploma or GED.
• Ability to convey a professional demeanor with guests and co-workers.
• Excellent communication skills both verbally and visually.
• Experience in the hospitality industry preferred
• Organization and attention to detail, positive attitude, commitment to exceptional customer services, and ability to work as part of a team.

Licensure/Certification Requirements

• Must be 18+ years.
• TEAM Certified (or within 30 days of hire).
• Participate in ongoing education and training

Physical Requirements & Working Conditions

• Ability to work a flexible schedule, which includes days, evenings, holidays, and weekend assignments.
• Able to lift, balance and carry a tray at shoulder level and utilize a tray jack.
• Must be able to lift and stack objects up to 50 pounds occasionally and frequently exert 10 to 30 pounds of force to lift, carry, push, and pull or otherwise move objects.
• Walking and standing to a significant degree, reaching, handling, climbing stairs, balancing, pushing, kneeling, crouching, twisting/turning, bending at the waist, stooping, talking, hearing, seeing, and smelling.
• Tolerate, at times, extreme temperatures like refrigerators (36F) and kitchens (+100F) for one or more hours.
• Ability to work in darkly lit rooms, potentially around flashing/strobing lights
• Ability to work and handle stress arising from demands in production.