Banquets & Events Lead: Drive Sales & Seamless Experiences

Chesapeake's; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Chesapeake's in Knoxville, Tennessee, is looking for a Banquets & Events Manager to enhance operational efficiency and increase sales. This role involves overseeing event coordination, managing staff, and ensuring a top-quality customer experience.

The ideal candidate will have hospitality experience and strong customer service skills. Responsibilities include leading the Events Team, managing bookings, and collaborating with other departments to drive event success.

Responsibilities

• Plan and lead daily workflow and operational efficiency.
• Oversee inquiries and bookings for event spaces.
• Promote opportunities for the Event Center and catering services.
• Prepare weekly event-related communication for the general manager.
• Conduct developmental appraisals for staff.
• Review payroll and TipHaus distribution for events.

Skills

Exceptional customer service and managerial skills

Excellent verbal and written communication skills

Excellent organizational and time-management skills

Ability to take direction and follow through on assigned tasks

Ability to prioritize tasks and delegate them when appropriate

Ability to understand, create, and implement a budget

Education

Some college preferred

Hospitality Customer Service Experience

Tripleseat Booking Program experience

Job description

Chesapeake's in Knoxville, Tennessee, is looking for a Banquets & Events Manager to enhance operational efficiency and increase sales. This role involves overseeing event coordination, managing staff, and ensuring a top-quality customer experience.

The ideal candidate will have hospitality experience and strong customer service skills. Responsibilities include leading the Events Team, managing bookings, and collaborating with other departments to drive event success.