Banquet Steward - Hilton Austin

Hilton; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading global hospitality company as a Floor Steward, where your role is vital in enhancing guest experiences. This position involves transporting food carts, maintaining cleanliness, and ensuring that all dining and kitchen areas meet health standards. You will be part of a dedicated team that values integrity, teamwork, and exceptional service. If you are passionate about hospitality and eager to contribute to a renowned brand's legacy, this is the perfect opportunity for you to shine in a dynamic and supportive environment.

Qualifications

• Passion for delivering exceptional guest experiences.
• Ability to maintain cleanliness and safety in food areas.

Responsibilities

• Transport food carts and maintain cleanliness in dining areas.
• Perform routine cleaning tasks and assist in banquet functions.

Skills

Hospitality

Integrity

Teamwork

Adaptability

Customer Focus

Tools

Dish machine

Burnishing machine

Cardboard compactor

Job description

A Floor Steward with Hilton Hotels and Resorts is responsible for transporting and cleaning cooking utensils and serviceware in order to provide cooks, buspersons, and food servers with appropriate equipment for guests’ dining experience. Also requires cleaning of physical surroundings. Actively participate in the hotel’s team effort to exceed guests’ expectations.

What will I be doing?

As a Steward, you would be responsible for transporting food carts to and from the kitchen to the banquet functions and servicing the food functions. Specifically, you will be responsible for performing the following tasks to the highest standards:

1. Remove and sort dishes and silverware, scrape excess food, and stack dishes orderly. Rinse, organize and keep cook area clean. Manually feed dishes through dish machine, remove and stack dishes and silverware at completion of cleaning cycle.
2. Following proper procedures, prepare machine for cleaning and operate machine manually. Visually inspect all dishes and silverware for cleanliness. Store equipment in the appropriate storage areas and in the correct manner.
3. Maintain all areas of food and beverage, sanitize with adherence to city, state, and hotel standards. Keep all areas clean and safe from hazardous materials and garbage. Pick up garbage, breakdown boxes and send to recycling room. Clean out garbage cans and gondolas, reline with trash liners.
4. Operate burnishing machine and manually feed silverware through machine. Visually inspect all silverware for proper finish. Use proper chemicals for silver maintenance.

In Addition:

1. Perform general/routine cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
2. Assist in plating up for banquet functions when necessary. Use cardboard compactor. Clean and dry floors to avoid slip/fall accidents. Separate linen from other debris, keep linen basket lined with clear garbage liners.
3. Perform other duties as requested, such as moving supplies and equipment, and cleaning up spills, plating up and deep cleaning of any food and beverage area, up to and including coolers, ovens, hotboxes, etc.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision