Banquet Setup Specialist | Flexible Schedule & Resort Perks

CoralTree Hospitality; Sunriver (OR); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Paid Time Off

Free Golf and Recreation Rentals

Complimentary and Discounted Stays

50% Food & Beverage

50% Retails

Free Employee Assistance Program

401(k) Matching

Job summary

Sunriver Resort is seeking a Banquet Houseperson to expertly set up and turnover banquet events in accordance with Banquet Event Orders. You will maintain cleanliness and eye appeal in the banquet spaces and support AAA Four Diamond standards, striving to deliver exceptional service to guests, owners and associates.

This role requires a high school education, customer service experience, and hospitality know-how.

Qualifications

• High school education required.
• At least one year of customer service experience preferred.
• Prior hospitality experience preferred.

Responsibilities

• Maintains a commitment to customer service and guest satisfaction.
• Provides general resort information for guests.
• Resolves guest issues promptly and with great care and effectiveness.
• Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name and good eye contact with each guest.
• Maintains up to date working knowledge of all resort amenities and any special events.
• Prepares all banquet space prior to events.
• Tears down all banquet space after events.
• Follows Banquet Event Orders with strong attention to detail.
• Maintains strong knowledge of various set-up types.
• Assists banquet servers/captains with clearing of tables as needed.
• Assists the A/V team with setting up equipment.
• Assists with all set-up functions including setting silverware, draping tables, folding napkins and arranging centerpieces/ décor.
• Removes centerpieces/decor after events and stores appropriately.
• Removes soil linens and stores appropriately.
• Assists with transporting food/beverages to event location.
• Attends appropriate resort, division and department meetings.
• Maintains cleanliness of banquet storage rooms.
• Assembles dance floors.
• Arranges buffets, stages and podiums.
• Interacts with resort staff in a professional manner, assisting other departments with necessary information.
• Upsells other resort services and amenities to guests.
• Always maintains a professional demeanor and attitude.
• Communicates all pertinent information to the banquets team.
• Maintains constant awareness of safety issues and reports all safety incidents to on-duty supervisor.

Skills

Customer service

Hospitality

Attention to detail

Education

High school diploma

Job description

Sunriver Resort is seeking a Banquet Houseperson to expertly set up and turnover banquet events in accordance with Banquet Event Orders. You will maintain cleanliness and eye appeal in the banquet spaces and support AAA Four Diamond standards, striving to deliver exceptional service to guests, owners and associates.

This role requires a high school education, customer service experience, and hospitality know-how.