Banquet Server: Create Memorable Guest Experiences

Sunriver Resort; Sunriver (OR); On-site; USD 2,066,400 - 3,030,720; Full time

Job summary

Sunriver Resort is seeking a flexible Banquet Server to support events and banquets on site. You will deliver food and beverages, maintain service standards, and assist guests with inquiries to ensure a memorable experience.

Responsibilities include presenting food with proper temperatures, knowledge of resort amenities, and collaborating with kitchen and banquet teams. Ideal candidates have 6 months of customer service, a valid OLCC and Food Handler’s card, and ability to work evenings,

Qualifications

• Six months customer service experience preferred.
• High School Education required.
• Must possess valid OLCC card.
• Must possess valid Food Handler’s card.
• Must be able to work in a fast paced environment.
• Must always ensure a teamwork environment.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.
• Must be knowledgeable and familiar with food and beverage industry.
• Must have a passion for creating an exceptional experience for all guests.

Responsibilities

• Maintains a commitment to customer service and guest satisfaction.
• Performs all guest contact activities such as serving food and beverage, responding to guest’s inquiries in cordial, efficient and professional manner.
• Ensures food and beverage is served while maintaining a consistent presentation and proper temperature.
• Delivers food and beverage items to guests.
• Offers product knowledge of food and beverage to guests.
• Provides general resort information for guests.
• Offers warm and sincere welcome/farewell for all guests of Sunriver Resort.
• Maintains an up to date working knowledge of all resort amenities as well as any special events.
• Interacts with resort staff in a professional manner.
• Up sells other resort services and amenities to guests.
• Always maintains a professional demeanor and attitude.
• Communicates all pertinent information to the banquets team.
• Maintains constant awareness of safety issues. Reports all safety incidents to on-duty supervisor.
• Follows Banquet Event Orders with strong attention to detail.
• Attends department meetings.
• Resolves guest issues promptly and with great care and effectiveness.
• Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
• Follows through on lost and found procedures. Report any needed repairs immediately to supervisor.
• Communicate effectively with kitchen staff when food ordering expressing any special needs.

Skills

Customer service

Food handling

Teamwork

Flexibility

Education

High School Diploma

Job description

Sunriver Resort is seeking a flexible Banquet Server to support events and banquets on site. You will deliver food and beverages, maintain service standards, and assist guests with inquiries to ensure a memorable experience.

Responsibilities include presenting food with proper temperatures, knowledge of resort amenities, and collaborating with kitchen and banquet teams. Ideal candidates have 6 months of customer service, a valid OLCC and Food Handler’s card, and ability to work evenings,