Banquet Setup & Guest Service Lead

Cambria Hotel Plano Frisco; Wichita Falls (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k) & Roth 401(k) with companyMatch

Growth Potential and Career Advance

Hotel/Restaurant Travel Perks &amp

Job summary

Delta Hotels by Marriott Wichita Falls is recruiting a Banquet Houseperson to support function setup, guest service, and event execution on-site in Wichita Falls, TX. The role requires ensuring rooms and AV equipment are prepared, assisting with meal service, and delivering high-quality guest experiences according to OHM and brand standards.

Ideal candidates will have a high school diploma or GED and up to one year of hospitality or banquet experience.

Qualifications

• High school diploma/GED required or equivalent.
• 1 year hospitality or banquet experience preferred.
• Proficient in Microsoft Office (Word, Excel) and strong guest-service orientation.

Responsibilities

• Set up and break down meeting and function rooms per OHM and brand standards.
• Ensure water, amenities, AV, and breaks are ready 15 minutes before meetings.
• Address guest requests for additional equipment and inform about charges.
• Provide world-class guest service according to OHM and brand standards.
• Refresh meeting rooms during breaks and assist with meal service and breakdown.

Skills

Microsoft Office

Guest service

Communication

Multitasking

Education

High school diploma/GED

Job description

Delta Hotels by Marriott Wichita Falls is recruiting a Banquet Houseperson to support function setup, guest service, and event execution on-site in Wichita Falls, TX. The role requires ensuring rooms and AV equipment are prepared, assisting with meal service, and delivering high-quality guest experiences according to OHM and brand standards.

Ideal candidates will have a high school diploma or GED and up to one year of hospitality or banquet experience.