Banquet Setup & Event Service Specialist

Ensemble; Menlo Park (CA); Sur place; USD 30 000 - 47 000; Plein temps

Résumé du poste

Ensemble in Menlo Park, CA is seeking a hospitality teammate to set up banquet spaces and assist guests with service needs. You will prepare meeting rooms per banquet order forms, transport and arrange tables, chairs, and equipment, break down spaces after events, and maintain a clean, presentable environment throughout shifts.

Previous banquet setup or strong customer service experience is preferred, with a high school diploma or equivalent.

Qualifications

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

Responsabilités

• Set up meeting rooms according to banquet event order forms and documents to insure set up meets guest expectations.
• Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
• Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
• Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
• Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of the hotel.
• Handle guest complaints personally or if necessary, seek assistance from supervisor.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Connaissances

Customer service

Facility setup

Safety awareness

Formation

High School diploma or equivalent

Description du poste

Ensemble in Menlo Park, CA is seeking a hospitality teammate to set up banquet spaces and assist guests with service needs. You will prepare meeting rooms per banquet order forms, transport and arrange tables, chairs, and equipment, break down spaces after events, and maintain a clean, presentable environment throughout shifts.

Previous banquet setup or strong customer service experience is preferred, with a high school diploma or equivalent.