Banquet Setup/Breakdown-Spartanburg Marriott

3M HEALTHCARE; Spartanburg (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

Mainsail is seeking enthusiastic banquet setup staff to assist with guest-focused service and event preparation. You will greet guests, set up tables and chairs, and follow shift schedules while maintaining equipment and spaces.

The role requires strong customer service, clear communication, and the ability to use tablets or iPads for operations. You will collaborate with hotel staff to ensure a high-quality guest experience.

Qualifications

• High School diploma or higher
• Previous hospitality experience preferred
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology e.g. tablets, iPads

Responsibilities

• Acknowledge guests with a warm greeting in public spaces
• Assist with banquet set up of tables and chairs
• Follow scheduled shifts and break requirements
• Report light outages, broken equipment, or room disparities to the manager
• Assist guests with specials requests and hotel knowledge using guest names
• Maintain cleanliness and order of work areas and equipment

Education

High School diploma or higher

Hospitality experience preferred

Job description

Banquet Set Up

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

Essential Functions

• Acknowledge guest in all public spaces with a warm and friendly greeting
• Assist with banquet function of the hotel to include set up of tables and chairs
• Follow scheduled shifts and break and lunch requirements
• Report any light outages, broken equipment, or room disparities to manager paying close attention to hallway areas
• Assist guest with any specials requests
• Ability to communicate with manager on inventory needs, i.e. chairs, tables, and banquet linens
• Professional communication while using technology
• Respect all guests, team members, and management by maintaining a positive, friendly attitude
• Ability to interact with guests and share hotel knowledge using personalization, such as using the guest name
• Maintain guest confidentiality following all hotel procedures
• Report any suspicious activity or unusual items in room
• Report any irregular behavior from guests in public areas and/or in rooms
• Ability to take initiative and handle assignments with limited supervision
• Follow all hotel policies and procedures as outlined in the team member handbook
• Maintain cleanliness and order of work area such as closets, carts, and housekeeping office
• Perform other duties as management requests to service our guests

Education & Experience

• High School diploma or higher
• Previous hospitality experience preferred
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology e.g. tablets, iPads

Physical Demands

• Ability to stand for extended periods of time
• Ability to squat and bend
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to work long hours as needed
• Ability to lift/push/pull 50 lbs.

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.