Banquet Setup

Hilton DC National Mall The Wharf; Washington (District of Columbia); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical, dental and vision

Equal Opportunity Employer

Job summary

Hilton DC National Mall The Wharf is seeking a Banquet Setup team member to prepare and reset banquet and meeting spaces in line with contracts. You will move equipment, set up room layouts, and ensure timely service with attention to cleanliness and safety.

Responsibilities include breaking down after functions, stocking supplies, assisting servers, and maintaining a professional atmosphere for guests in a fast-paced hotel environment.

Qualifications

• Banquet setup experience preferred.
• Excellent customer service and communication skills.
• Ability to follow contracts and safety procedures.

Responsibilities

• Move tables, chairs, and banquet equipment safely.
• Set up banquet rooms as contract specifies (chairs, tables, staging, linens, water stations, buffets).
• Break down and store furniture and equipment after functions; clean meeting rooms.

Skills

Customer Service

Critical Thinking

Novice

Education

High School or Better

Job description

The Banquet Setup is responsible for setting, refreshing and cleaning banquet and meeting rooms. The Banquet Setup is responsible for providing efficient, personable and professional service to the banquet guests by completing duties as assigned.

JOB DUTIES

• Responsible for moving tables, chairs, staging and any other banquet equipment with proper use of hand trucks, carts and dollies in a safe manner.
• Set up banquet rooms exactly as the contract states: this includes chairs, tables, staging, skirting of tables, water stations, buffets, etc.
• Responsible for the breakdown and storage of furniture and equipment upon completion of banquet catering functions. This includes cleaning and vacuuming meeting rooms.
• Treat guests with courtesy, friendliness and respect and provide responsive service.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Complete closing duties, such as:
• Properly store all reusable goods.
• Clean all equipment as assigned.
• Restock all items for next service.
• Remove all dirty linen.
• Perform cleaning and general maintenance duties of all banquet function rooms, equipment, and public areas. Follow maintenance program and cleaning schedule.
• Provide porter service to the guests as required.
• Notify management of any pertinent information related to shift activities.
• Meal and beverage service is performed on time and in an efficient manner, following correct procedures as outlined in the Server Training Manual
• Completes the breakdown after each function as assigned, ensuring the return of equipment to proper storage areas
• Assists fellow servers and management in their duties as required
• Maintains care and cleanliness of all banquet equipment
• Maintains cleanliness and care of work areas or back of the house service areas
• Carries all equipment in a manner that is safe for self as well as fellow workers
• Always uses good language and exhibit a good, positive attitude
• Adheres to all hotel and Banquet Department policies as set in the Employee Handbook
• Sets up, serves and breaks down coffee breaks according to established procedure
• Ensures the correct handling of clean and soiled linen and proper storage of all linen
• Adheres to all local liquor laws and fire regulations
• Continually check to see that rooms are set in accordance to the banquet event orders and organized properly for service
• Complete other duties as assigned by the banquet captain and/or management.

PHYSICAL REQUIREMENTS

The frequency codes assigned in these job descriptions are:

Rarely less than 1%

Occasionally 1-33%

Frequently 34-65%

Constantly 66-100%

SITTING: Rarely.

STANDING/WALKING: Constantly on a variety of surfaces (carpet, tile, granite, etc.)

CROUCHING (BENDING AT KNEES): Constantly. Lifting and completing tasks performed at low levels.

KNEELING/CRAWLING: Occasionally. Lifting and completing tasks performed at low levels.

STOOPING (BENDING AT WAIST): Frequently. Lifting and completing tasks at different levels.

TWISTING/TURNING AT KNEES, WAIST & NECK: Constantly.

CLIMBING: Frequently.

LEG/FOOT USE: Constantly.

REACHING (OVERHEAD/EXTENSION): Constantly. Lifting and completing tasks at different levels.

HANDLING/GRASPING: Constantly.

FINGERING/FEELING: Constantly.

PUSHING/PULLING: Constantly

LIFTING/CARRYING: Constantly lifting/moving up to 10 pounds. Occasionally lifting/moving up to 25 pounds.

SPEECH REQUIREMENTS: Constantly required to speak to others in person and on the telephone in English.

HEARING REQUIREMENTS: Constantly required to listen to others in person and on the telephone in English.

VISION: Constantly required to see up close and ability to adjust focus. Occasionally required to see distances. Color vision required.

BENEFITS

Medical, dental and vision are offered through the CBA benefit plan.

The Hilton DC National Mall is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to [e-mail] or call 202-484-1000 to let us know the nature of your request.

Qualifications

Skills

Preferred

Customer Service Novice

Critical Thinking Novice

Novice

Behaviors

Preferred

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

High School or better.

Experience

Preferred

Face pace

1 year: Banquet setup experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.