Banquet Setup

Hotel Hot Springs; Hot Springs (AR); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

401(k) with Company match

Paid Time Off and State required Sick

8 Paid Holidays

Job summary

Hotel Hot Springs seeks a part-time Banquet Setup associate to prepare banquet spaces per client requests and event orders. You will transport tables, chairs, and staging safely from storage to event spaces and return items after events, maintaining a clean, organized room environment.

You will respond to guest service requests, assist with changes, and uphold safety standards per MSDS and OSHA guidelines while collaborating with hotel colleagues to ensure guest satisfaction.

Qualifications

• Previous related hotel experience preferred.
• Demonstrates accuracy and thoroughness.
• Responds to requests for service and assistance.

Responsibilities

• Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
• Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
• Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
• Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
• Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel.
• Handle guest complaints personally or if necessary, seek assistance from supervisor.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by the client or management.

Skills

Accuracy

Quality service

Teamwork

Punctuality

Independence

Job description

Hotel Hot Springs is proudly managed by Providence Hospitality Partners, based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.SUMMARY: The Banquet Setup person is responsible for setting up banquet spaces with tables, chairs, and other items requested by clients.DUTIES AND RESPONSIBILITIES:Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectationsTransport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipmentBreak down meeting rooms and return banquet items to storage closet in a neat and organized fashionMaintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all timesRespond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotelHandle guest complaints personally or if necessary, seek assistance from supervisorPractice safe work habits, wear protective safety equipment and follow MSDS and OSHA standardsPerform other duties as requested by the client or managementQUALIFICATIONS:Demonstrates accuracy and thoroughnessMonitors own work to ensure qualityProvides the best possible service to clients and guestsMeets or exceeds productivity standardsProduces adequate volume of work efficiently in a specific timeResponds to requests for service and assistanceAsks for and offers help when neededIncludes appropriate people in decision-makingTakes responsibility for own actionsPerforms work with little or no supervision; works independentlyCan be relied upon regarding task completion and follow upEDUCATION AND EXPERIENCE:Previous related hotel experience preferredCOMPETENCIES:Quality-Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.Quantity-Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.Safety and Security-Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.Attendance/Punctuality-Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.Dependability-Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.PHYSICAL DEMANDS AND WORK ENVIRONMENT:Continually required to stand, walk, bend, stoop, lift, and reachContinually required to lift/push/carry items up to 50 lbs.Occasional exposure to extreme heat or cold and loud noiseSALARY: $13.00-$14.00/hourHOURS: Part TimeBENEFITS:401(k) with Company matchPaid Time Off and State required Sick Pay8 Paid Holidays