Banquet Set Up

Hilton Appleton Paper Valley; Appleton (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Hilton Appleton Paper Valley is seeking a banquet team member to manually set up, break down and service all meeting rooms to the hotel’s high standards. The role requires physical activity, attention to detail, and teamwork to ensure guest satisfaction.

Responsibilities include arranging room layouts, stocking supplies, and maintaining cleanliness while adhering to safety and health procedures. Flexible shifts and continuous events support the hotel’s 24/7 operation.

Qualifications

• Basic knowledge of food and beverage preparations and service standards.
• Knowledge of appropriate table settings and service ware.
• Ability to operate beverage equipment and assist with room setup.
• Basic English language skills to understand inquiries and instructions.

Responsibilities

• Set up all meeting rooms to guest specifications and transport items as needed.
• Break down rooms after events and return to storage.
• Maintain clean and organized storage areas and back hall.
• Supply and replenish meeting spaces with glasses and water and report safety concerns.
• Assist other banquet personnel and follow supervisor directions.

Skills

Food & beverage basics

Guest relations

Table settings

Meeting-room setup

English language

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.JOB SUMMARYTo manually set up, break down, and service all meeting rooms in accordance with hotel’s high standards of quality.ESSENTIAL JOB FUNCTIONSThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.Keeping storage rooms maintained and organized.Flexible ShiftsAttention to detailMaintaining back hall: breakdown dirty dishes and bring to dish room.Pickup linen and put away.Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms always stay presentable.Supply and replenish meeting rooms with clean glasses and fresh water.Communicate with supervisor throughout shift to be aware of the work.Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to supervisor.Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).Perform any related duties as requested by supervisor/manager.Assists other Banquet Personnel when need.KNOWLEDGE, SKILLS & ABILITIESMust have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.Knowledge of the appropriate table settings and service ware. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.Ability to remember, recite and promote the variety of menu items.Ability to operate beverage equipment, e.g., coffee maker.PHYSICAL DEMANDSAbility to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and breaks down.Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.Benefits401(k)Disability insuranceEmployee assistance programHealth insuranceLife insurancePaid time offRoom DiscountsEmployee Food and Beverage DiscountsEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.