Banquet Services Manager - Elevate Guest Experience

Colonial Williamsburg Foundation; Williamsburg (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

A historic hospitality organization in Williamsburg, VA, is looking for a Banquet Service Manager. The role involves planning and executing banquet services, managing staff, and ensuring exceptional guest experiences. Candidates should possess strong communication and supervisory skills, understand different banquet service styles, and have basic computer proficiency. Flexibility to work varying hours, including weekends and holidays, is essential. The position is crucial for maintaining high standards during events and optimizing operational efficiency.

Qualifications

• In-depth knowledge of various types of banquet services and room set-up.
• Outstanding interpersonal and public contact skills.
• Ability to supervise and train professional banquet service employees.
• Ability to analyze expenses and manage within budgetary guidelines.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Manage day-to-day leadership and development for banquet staff.
• Oversee banquet operations including food quality and service.
• Maximize profitability by implementing industry best practices.
• Ensure exceptional guest service during events and resolve complaints.
• Conduct audits of banquet checks and manage departmental revenue.

Skills

Communication skills

Mathematical skills

Supervision

Basic computer skills

Banquet service knowledge

Tools

Microsoft Office

Point of Sale Systems (Opera)

Job description

A historic hospitality organization in Williamsburg, VA, is looking for a Banquet Service Manager. The role involves planning and executing banquet services, managing staff, and ensuring exceptional guest experiences. Candidates should possess strong communication and supervisory skills, understand different banquet service styles, and have basic computer proficiency. Flexibility to work varying hours, including weekends and holidays, is essential. The position is crucial for maintaining high standards during events and optimizing operational efficiency.