Banquet Server: Service Excellence & Growth Path

Hilton Garden Inn Bloomington; Bloomington (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Hilton Garden Inn Bloomington invites applications for a Banquet Server to set up banquet rooms and serve food and beverages in line with guest service and sustainability standards. The role requires teamwork, precision, and a professional demeanor in a fast-paced hotel environment.

Duties include attending roll calls, serving courses, replenishing beverages, clearing dishes, handling guest requests, and ensuring satisfaction.

Qualifications

• High School diploma or equivalent.
• Food service experience is a plus.
• Ability to remember and recite menu items.

Responsibilities

• Set up banquet rooms as instructed by supervisor.
• Attend roll call meetings before events to learn function particulars and guest expectations.
• Serve the food and beverages in the order and to the supervisor's expectations to ensure consistency.
• Replenish beverages as necessary and check guest satisfaction.
• Clear plates and remove dishes as courses end.
• Respond to guest requests and resolve complaints.
• Comply with state, federal and corporate alcohol service requirements.
• Follow safety procedures (MSDS/OSHA) and wear protective equipment.
• Perform other duties as requested by management.

Skills

Food service experience

Menu knowledge

Memory recall

Education

High School diploma or equivalent

Job description

Hilton Garden Inn Bloomington invites applications for a Banquet Server to set up banquet rooms and serve food and beverages in line with guest service and sustainability standards. The role requires teamwork, precision, and a professional demeanor in a fast-paced hotel environment.

Duties include attending roll calls, serving courses, replenishing beverages, clearing dishes, handling guest requests, and ensuring satisfaction.