Banquet Server - Rocket Mortgage FieldHouse

Aramark; Cleveland (OH); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Banquet Server to enhance guest experiences at events. This role involves serving food and beverages, maintaining cleanliness, and ensuring customer satisfaction. As part of a dedicated team, you'll develop your leadership skills while creating memorable moments for guests. If you're passionate about service and thrive in a dynamic environment, this opportunity is perfect for you. Join a company that values your growth and offers a supportive atmosphere where you can excel and make a difference in the lives of others.

Qualifications

• Previous experience in food service preferred.
• Excellent customer service and communication skills required.

Responsibilities

• Serve food and beverages to guests according to orders.
• Maintain cleanliness of food service areas during events.
• Provide excellent customer service, anticipating guests' needs.

Skills

Customer Service Skills

Communication Skills

Interpersonal Skills

Problem-Solving

Food Safety Knowledge

Education

Food Safety Certification

Job description

Title: Banquet Server - Rocket Mortgage FieldHouse

Requisition #: 527121

Location: Cleveland, OH, US, 44115

Job Description

Serving others prepares you to lead others. As a Server on our team, you’ll master the art of creating an awesome customer experience. You’ll be responsible for taking orders, serving food and drinks, and making unforgettable memories with guests. Our Servers love to keep our guests satisfied and are problem-solvers at heart. By focusing on ways to better the customer experience, you’ll be able to refine your leadership skills and open new doors for your career. Start your journey with us and pursue what matters to you.

Job Responsibilities

1. Serves food and beverage to guests according to guests orders and/or banquet menu
2. Maintains knowledge of menu items and all other offerings
3. Maintains appearance and cleanliness of food service areas during event
4. Replenishes food and beverage product
5. Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification
6. Provides excellent customer service, anticipating guests’ needs
7. Breaks down and cleans/sanitizes food service areas, workstations, and equipment
8. Maintains a positive demeanor towards guests, customers, clients, co-workers, etc.
9. Adheres to Aramark safety policies and procedures including proper food safety and sanitation
10. Ensures security of company assets

Qualifications

1. Previous experience as a server or in food service role preferred
2. Demonstrates excellent customer service skills
3. Demonstrates excellent communication and interpersonal skills, both written and verbal
4. Working knowledge of food safety principles and procedures
5. Must be able to obtain a food safety certification
6. Must be available to work flexible hours including evenings and weekends

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.