Banquet Server: Premium Guest Experience & Events

Lettuce; Wheeling (IL); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation

Blue Cross Blue Shield Medical

Life, Accident Protection & Critical I

Domestic Partner Benefits

401(k)

Job summary

Lettuce Entertain You Enterprises is hiring servers for its famed venues, including Saranello's, offering a robust benefits package and a team-driven culture. Join a diverse group committed to guest satisfaction, safety, and first-rate service.

Servers provide friendly, efficient service across a 3-6 table section, handle orders and payments, and thrive in a fast-paced environment while upholding high standards of hospitality.

Qualifications

• Experience delivering friendly guest service to tables.
• Ability to work varying hours, including weekends.
• Ability to stand, walk, and lift up to 50 pounds.
• Knowledge of food and wine and menu understanding.

Responsibilities

• Provide efficient, friendly guest service to a 3-6 table section.
• Record orders, process payments, and balance sales/receipts.
• Available to work a variety of hours, including weekends.
• Safely transport food or beverages to a table.
• Operate POS system and payment terminals.
• Follow all steps of service and restaurant policies.
• Follow safety and sanitation guidelines and complete alcohol awareness training.

Skills

Teamwork

Multitasking

Food and wine knowledge

Effective communication

Enthusiasm

Tools

POS system

Credit card terminals

Gift card terminals

Job description

We’re hiring people to join our team as SERVERS!

A Few of Our Server Benefits:

• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Inspired by his travels and passion for Italy’s culture, Chef-Partner Mychael Bonner has created a broad menu of Italian fare, utilizing the most delicious ingredients to create the fullest flavors. Bringing homemade, hand-crafted pizzas and pastas as well as prime steaks and fresh fish to the table, Saranello’s is a rustic trattoria with exposed brick walls and intimate lighting. We have six private and semi private banquet rooms to host events and an events team that provides full service and seamless planning from start to finish. Saranello’s is simply the perfect spot to relax, eat and drink with family and friends.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.
If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

SERVER JOB DESCRIPTION

Servers are responsible for exceeding guests’expectations by providing efficient, friendly guest service. Teamwork,enthusiasm, food and wine knowledge, the ability to multitask and a high energylevel are necessary for success in this position.

Essential Functions

• Provideefficient, friendly guest service to a 3-6 table section including but notlimited to following all steps of service and bussing the table to ensure apositive guest experience
• Accuratelyrecord and account for all items ordered, process payments, and balance allsales/receipts in compliance with restaurant policies and procedures
• Availableto work a variety of hours, days and shifts, including weekends
• Safelyand effectively transport food or beverages to a table of three in a singletrip
• Safelyand effectively use and operate all necessary tools and equipment
• Abilityto effectively communicate in order to perform and follow job requirements inwritten and spoken direction
• Abilityto multitask calmly and effectively in a busy, stressful environment
• Workin a confined, crowded space of variable noise and temperature levels
• Ableto move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds,and occasionally move and/or lift up to 50 pounds
• Abilityto stand and walk for an entire shift and move safely through all areas of therestaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensurethe overall guest experience exceeds expectations and anticipate guests’ needs
• Greetguests with a warm, sincere smile
• Usetact and good judgement when dealing with guest challenges and respond to guestneeds with patience and courtesy
• Understandand respond knowledgeably to questions about the restaurant and menu
• Usesales techniques to present and encourage current promotions to guests
• Followall steps of service
• Understandand follow the food allergy procedure and special orders/restrictions
• Proficiencyin the use and operation of all necessary tools and equipment, including thePOS system and Frequent Diner, Gift Card and Credit Card terminals
• Complywith all safety and sanitation guidelines and procedures
• Successfullycomplete alcohol awareness training
• Followall rules, policies, procedures and conditions of employment, including thoseoutlined in the Employee Handbook
• Getalong well with others and be a team player