Banquet Server-Pinehurst Country Club-Full Time

Pinehurst; Pinehurst (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Pinehurst is seeking a banquet server to serve meals to Members/Guests, set up banquet rooms, and participate in event briefings. You will greet guests, respond to requests, and ensure food and beverage service follows the Banquet Manager's directions.

The role requires a high school diploma or GED and at least 3 months of related experience, or an equivalent combination of education and experience. You may work at various Food and Beverage outlets and attend training and staff meetings.

Qualifications

• High school diploma or GED and a minimum of 3 months related experience; or equivalent combination of education and experience.

Responsibilities

• Set up banquet room as instructed by Banquet Manager/Captain to include linen, service ware and glassware.
• Attend meetings before events to learn event particulars, including guest and property expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Banquet Manager/Captain to ensure consistency in the order throughout the banquet.
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Perform assigned side work.
• Responds to and informs supervisor of any Guest questions, complaints and suggestionsor maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

Skills

Guest service

Customer service

Education

High school diploma or GED

Job description

SUMMARY:

This position primary responsibility is to serve meals to our Members/Guests.

EDUCATION and/or EXPERIENCE:

High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Set up banquet room as instructed by Banquet Manager/Captain to include linen, service ware and glassware.
• Attend meetings before events to learn event particulars, including guest and property expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Banquet Manager/Captain to ensure consistency in the order throughout the banquet.

• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Perform assigned side work.
• Responds to and informs supervisor of any Guest questions, complaints and suggestionsor maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee has the following requirements: ability to stand and walk, use hands and fingers to handle and feel, reach with hands and arms, talk, hear, taste and smell. The Employee occasionally is required to balance and stoop, kneel or crouch. The employee is occasional required to lift and/or move up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.