Banquet Server (Part-Time)

marcuscorp; Milwaukee (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free meal per shift

Room discounts

Discounts at Marcus restaurants

Discounted parking and bus pass

Theatre/theatre coupons

Career growth opportunities

Paid time off

Job summary

Saint Kate – The Arts Hotel in Milwaukee is seeking a part-time Banquet Server to assist in event preparation and hospitality. You will set up banquet rooms, serve food and beverages, and ensure guest satisfaction.

The role requires weekday morning and night availability, prior banquet or hospitality experience preferred, and a professional, well-groomed presentation. Join a division of Marcus Hotels & Resorts and enjoy staff perks, paid time off, and growth opportunities while delivering

Qualifications

• Hospitality or guest service experience is preferred.
• Strong customer service and guest interaction skills.
• Professional appearance and demeanor required.
• Good command of English for instruction and guest interaction.

Responsibilities

• Serve food and beverages to guests at functions.
• Set up and break down banquet spaces per contract and supervisor instructions.
• Prepare work areas before functions (coffee/bread stations).
• Attend to guest requests and escalate to supervisor when needed.
• Maintain cleanliness in banquet areas and storage.
• Manage inventory of supplies.
• Uphold Marcus' high standards of quality and service.
• Perform other duties as directed by management.

Skills

Hospitality experience

Customer service

Professional appearance

English proficiency

Team communication

Work under pressure

Job description

Whether you're an artist at heart or simply thrive in a dynamic environment, Saint Kate is the space that unites us all under one roof. Here at Saint Kate, we celebrate uniqueness and seek candidates from diverse walks of life who are passionate about engaging with the world around them. We're not just offering a job; we're offering a chance to dive into the exciting world of creativity, culture, and connection. If you're seeking career growth and new experiences, we have an opening for a part time Banquet Server who will be responsible for assisting in the preparation of the event as well as serving food and beverages to our guests, set-up, upkeep, break down, and cleaning functions.

Recognized as one of Milwaukee's most esteemed hotels with an elite award repertoire, Saint Kate – The Arts Hotel offers a modern, luxury experience with artistic flair. With a prime location in Milwaukee's Theater District, Saint Kate serves as a creative hub for the city, where every aspect of the hotel is inspired by music, painting, sculpture, and design. As a part of Marcus Hotels & Resorts, we engage a diverse audience of theater enthusiasts, food connoisseurs, and entertainment seekers.

What you will be doing:

• Serve food and beverages to guests and set up/break down banquet rooms per contract and Manager's instructions.
• Prepare work areas (e.g., coffee and bread stations) before functions.
• Handle guest requests, seeking assistance from Manager/Supervisor when needed.
• Communicate regularly with Manager/Supervisor on work progress.
• Maintain cleanliness in banquet rooms, public areas, and storage.
• Manage inventory of supplies.
• Uphold Marcus' high standards of quality and service.
• Perform other assigned duties as directed by Manager.

What we are looking for:

• Weekday morning and night availability required.
• Prior restaurant and/or banquet serving, hospitality, or customer service experience preferred.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
• Knowledge of appropriate table settings and proper set-up as well as have basic knowledge of food and beverage service standards.
• Must be able to represent the company in a professional, well-groomed and courteous manner at all times.
• Ability to comprehend English in order to receive instructions from managers and guests.
• Ability to respond quickly and accurately to guest requests.

What's in it for you:

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Discounted parking and bus pass program
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another while maintaining your service with the company
• Paid time off
• And more!

About us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Saint Kate is an equal opportunity employer.