Banquet Server Part-Time

Specialty Restaurants

Burbank (CA)

On-site

USD 28,000 - 33,000

Full time

4 days ago

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Benefits offered by this job

Training & Development

EAP

Discounts

Career Growth

Sick Time

Referral Bonus

Job summary

Castaway in Los Angeles is seeking an experienced Banquet Server to join our Special Events team, delivering outstanding dining experiences for weddings, corporate events, and other occasions.

You'll work with event captains and culinary staff to ensure 100% guest satisfaction, manage setup, service, and post-event duties, and uphold safety and hospitality standards.

Qualifications

Minimum 1 year experience as banquet server or similar role.
Must be available on Friday and Saturday and Sunday shifts.
Strong customer service and guest relations skills.
Excellent communication and interpersonal abilities.
Ability to work in a fast-paced environment with attention to detail.
Knowledge of food and beverage service procedures and etiquette.
Flexibility to work evenings, weekends, and holidays.
Physical stamina to lift heavy trays.

Responsibilities

Assist in setup and arrangement of banquet rooms per event specs.
Ensure tables, chairs, linens, and tableware are neat and presentable.
Coordinate with kitchen for timely food delivery and service.
Greet guests and escort to tables, maintain guest comfort.
Maintain cleanliness and order in banquet areas, clear tables efficiently.
Collaborate with servers, bartenders, and staff for seamless service.

Skills

Banquet service experience

Customer service

Communication skills

Team collaboration

Flexibility with evenings/weekends

Safety and sanitation knowledge

Education

High School Diploma or equivalent

Job description

Company Overview

Castaway, recognized as one of Travel + Leisure's "Best Date Spots in America," offers a distinctive dining experience where both guests and team members are treated like stars. Our seasonally inspired menu showcases premium cuts of meat sourced from top-tier butchers, an exquisite raw bar, vegetable-forward sides, and customizable charcuterie boards. Castaway has garnered numerous prestigious accolades, including being named one of the "Most Romantic Restaurants in LA" by Thrillist, LA Weekly, Gayot, Yelp, OpenTable, and NBC. At Castaway, our mission is to continuously innovate and deliver a five-star experience to our team members, guests, and the community. SRC is committed to fostering internal growth, collaboration, and teamwork, while creating a positive and supportive work environment. We are excited to welcome our next valued team member to join us in this pursuit.

Position Summary

We are seeking an experienced and dedicated Banquet Server to join our Special Events team. In this role, you will be responsible in delivering outstanding dining experiences for guests attending a variety of events, including weddings, corporate gatherings, and other special occasions. Ensuring 100% guest satisfaction and contributing to the overall success of our banquet operations.

Responsibilities

Assist in the setup and arrangement of banquet rooms, ensuring alignment with event specifications.
Ensure all tables, chairs, linens, and tableware are neatly arranged and presentable.
Verify the accuracy of event details, including seating arrangements and any special requests.

Qualifications

Minimum of 1 year experience as a banquet server or in a similar role preferred.
Must be available on Friday and Saturday afternoon/evening and Sunday morning/afternoon.
Strong customer service skills with a focus on providing exceptional guest experiences.
Excellent communication and interpersonal abilities to interact effectively with guests and team members.
Ability to thrive in a fast-paced environment while maintaining attention to detail.
Knowledge of food and beverage service procedures and etiquette.
Flexibility to work evenings, weekends, and holidays, as required by the event schedule.
Physical stamina, with the ability to lift and carry heavy trays or equipment.

Food And Beverage Service

Greet guests upon arrival and escort them to their designated tables.
Serve meals and beverages in accordance with established service standards.
Ensure timely and coordinated food delivery between the kitchen and banquet floor.
Anticipate guests' needs and respond promptly to their requests throughout the event.
Maintain cleanliness and organization of banquet room areas, clearing tables efficiently.
Foster a warm, inviting atmosphere, enhancing the guest event experience.
Address guest inquiries, complaints, and special requests professionally and promptly.
Adhere to safety and sanitation regulations, ensuring a clean and safe work environment.
Follow responsible alcohol service guidelines and procedures.

Team Collaboration

Collaborate effectively with fellow servers, bartenders, and staff to ensure seamless service delivery.
Communicate with the event captain and culinary team to ensure the availability of supplies and timely food delivery.
Assist fellow servers during high-traffic periods by carrying trays, refilling drinks, or clearing tables.

Physical Demands

Ability to lift 15-45 pounds as needed.
Standing and walking during a 4-8 hour shift, with scheduled breaks.

Benefits

Continuous learning and skill development through workshops and training sessions.
Employee Assistance Program (EAP)
Team member discounts on food and beverages.
Opportunities for growth + advancement.
Annual Paid Sick Time - 24 hours, renewed every year, so you can take care of yourself when needed.
Management Referral Program - Earn up to $4,000 for referring top talent to qualifying management positions.

Compensation

Pay: $20.00 - $22.00

Disclaimer

This job description outlines the general nature and level of work expected for this position. It is not an exhaustive list of all responsibilities, duties, or skills required.

We are an Equal Opportunity Employer and recognize that people are our greatest asset. It is our policy to provide equal employment opportunities to all individuals regardless of race, creed, color, religion, national origin, gender, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, sexual orientation, or any other characteristic protected by law.

Specialty Restaurants Corporation maintains a drug-free workplace and will consider qualified applicants with criminal histories in accordance with local, state, and federal law.

Preferred Education

High School Diploma or college degree.

Licenses & Certifications Required