Banquet Server (On-Call) | InterContinental Miami Downtown

IHG Hotels & Resorts; Torch of Friendship (FL); Sur place; USD 4 100 - 6 900; Plein temps

Avantages offerts par ce poste

Hotel discounts worldwide

Discount programs

Great team to work with

Résumé du poste

InterContinental Miami is seeking a Banquet Server-Oncall to provide prompt and courteous food and beverage service during banquet and catering events. You will work in a fast-paced, guest-focused environment in downtown Miami.

Basic reading and writing are required, with previous food service experience preferred. This role may involve nights, weekends, and holidays with a pay rate of $3.75 per hour plus hotel discounts and employee benefits.

Qualifications

• Basic reading and writing.
• Food service experience with general knowledge of banquet operations.

Responsabilités

• Serve menu items to guests promptly and courteously according to banquet orders.
• Set up and break down function spaces; assist with side work.
• Clear tables and remove used dishes to the kitchen for cleaning.
• Respond to guest inquiries and requests promptly and professionally.
• Store reusable items properly and assist with plating when needed.

Connaissances

Communication skills

Reading & writing

Description du poste

About us:

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

AtInterContinental Hotels & Resorts®we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charmingby being approachable, having confidence and showing respect.
• Stay in the momentby understanding and anticipating guests’ needs, being attentive and taking ownershipof getting things done.
• Make it memorableby being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on beingONE GREAT TEAM, nineth year in a row honored one ofTOP WORKPLACES of South Florida by the Sun Sentinel.

Your day to day:

As aBanquet Server-Oncall,you will provide prompt and courteous food and beverage service to guests during banquet/catering functions.

DUTIES AND RESPONSIBILITIES:

• Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
• Perform pre- and post-shift side work; set-up, condiments, etc.
• Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
• Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
• Properly store all reusable goods.
• Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.

What we need from you:

Qualifications and Requirements:

Basic reading and writing. Food service experience with general knowledge of banquet operations.

This job requires ability to perform the following:

• Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
• Moving about the function areas.
• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Mathematical skills, including basic math are used frequently.
• May be required to work nights, weekends, and/or holidays.

What we offer:

The hourly pay for this role is $3.75

In return wewill give you a competitive financial. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.